At a Glance
- Tasks: Serve customers with a smile, recommend dishes, and ensure a clean environment.
- Company: Join Hydes, a family-run brewery with a rich history and community spirit.
- Benefits: Earn up to £12.21/h + tips, weekly pay, discounts, and paid breaks.
- Other info: Be part of a supportive team in a vibrant pub atmosphere.
- Why this job: Flexible hours, career development, and the chance to make someone's day.
- Qualifications: Must be over 18; no prior experience needed, just a passion for service.
The predicted salary is between 25000 - 30000 £ per year.
Whether you’re looking for a part‑time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone. You must be over 18 to apply for this role due to age limits and service of alcohol.
What’s on offer? Up to £12.21h + Tips + some great benefits including:
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working? Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member:
As a Front of House Team Member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day. Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub: The Nursery Inn in Heaton Norris is very much the heart of the community, hosting a large bowling green, and regular entertainment for the locals. It is a particularly busy site. There is a high-quality value‑led food menu offering a variety for customers. Televised sport and regular entertainment are always well received by regulars at the Nursery Inn.
About Hydes: Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Front of House Team Member employer: Nursery Inn
At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that fosters personal and professional growth. Our commitment to employee development is reflected in our funded hospitality qualifications and career progression opportunities, all while enjoying competitive pay and fantastic benefits like discounts and 24/7 access to GP services. Join us at The Nursery Inn in Heaton Norris, where you can be part of a vibrant community and contribute to delivering exceptional hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hydes and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Think about how you can make their experience memorable and practice some friendly conversation starters.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Hydes well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the benefits we offer at Hydes.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your love for making people happy – it’s what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Nursery Inn
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks on the menu before your interview. Being able to discuss specific items and make recommendations will show that you're genuinely interested in the role and ready to engage with customers.
✨Show Your People Skills
As a Front of House Team Member, your ability to connect with customers is key. Prepare examples of how you've provided excellent service in the past or how you've handled difficult situations. This will demonstrate your passion for making someone's day.
✨Emphasise Teamwork
Hydes values teamwork, so be ready to talk about your experiences working in a team. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, the team culture, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
