At a Glance
- Tasks: Coordinate care for clients, manage staff rosters, and support service delivery.
- Company: Nurseplus is a national homecare provider dedicated to quality care and workforce development.
- Benefits: Enjoy competitive salary, career development, healthcare scheme, birthday off, and generous parental leave.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly environment.
- Qualifications: Must have a full UK driving license and strong communication skills; multitasking and teamwork are essential.
- Other info: Join a fast-paced team in Norwich and help shape the future of homecare.
The predicted salary is between 30000 - 42000 £ per year.
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Norwich area. We have a large homecare office based in Norwich. If you're motivated by making a difference in people's lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
- Salary is competitive
- A structured pathway for your career development
- Contributory pension scheme
- Company Healthcare scheme
- Company discounts scheme for high street retailers
- Your birthday off
- Cycle to work scheme
- Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
- Be the first point of contact for both new and existing Service Users and Care Workers.
- Effectively handle initial enquiries from prospective service users and their families.
- Rostering staff to provide a safe delivery of service to clients.
- Liaise with other professionals involved in service users' care.
- Assisting with recruiting new care workers to the team.
- Monitor care workers and carry out supervisions and appraisals.
- Supporting the effective handling of safeguarding, incidents, and complaints as required.
- Ensure the service is working within the standards expected by the CQC.
What we are looking for in a successful candidate:
- A full UK driving license is essential
- A good communicator with the ability to build and maintain strong relationships.
- Flexible to cope with changing demands and priorities, remaining calm under pressure.
- Well organised with the ability to multitask.
- A Friendly, confident and helpful telephone manner.
- A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
- A person with a positive, focused attitude to enable targets to be met and exceeded.
About us:
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
Care Coordinator employer: NursePlus
Contact Detail:
NursePlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with the homecare sector, especially in Norwich. Understanding local needs and challenges can help you stand out during interviews, showing your commitment to making a difference in people's lives.
✨Tip Number 2
Network with professionals in the care industry. Attend local events or join online forums related to homecare. Building connections can provide valuable insights and potentially lead to referrals for the Care Coordinator position.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the demands of the Care Coordinator role effectively.
✨Tip Number 4
Research Nurseplus as a company. Understanding their values and mission will allow you to tailor your approach and demonstrate how your personal goals align with theirs, making you a more attractive candidate.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Care Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in care coordination or similar roles. Emphasise your communication skills, organisational abilities, and any experience with rostering or staff management.
Write a Strong Cover Letter: In your cover letter, express your passion for making a difference in people's lives and your commitment to providing quality care. Use specific examples from your past experiences that demonstrate your ability to handle enquiries, manage staff, and work under pressure.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at NursePlus
✨Show Your Passion for Care
Make sure to express your genuine passion for making a difference in people's lives. Share personal experiences or motivations that drive you to work in the care sector, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
As a Care Coordinator, effective communication is key. Prepare examples of how you've successfully communicated with clients, families, and colleagues in the past. Highlight your ability to build and maintain relationships.
✨Be Ready to Discuss Multitasking
The role requires excellent organisational skills and the ability to multitask. Be prepared to discuss specific instances where you've managed multiple responsibilities effectively, especially under pressure.
✨Understand the CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards relevant to homecare services. Showing that you understand these regulations will demonstrate your commitment to providing high-quality care.