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- Tasks: Coordinate care for clients, manage staff rosters, and support service delivery.
- Company: Nurseplus is a national homecare provider dedicated to quality care and workforce development.
- Benefits: Enjoy competitive salary, career development, healthcare scheme, birthday off, and generous parental leave.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly environment.
- Qualifications: Must have a full UK driving license and strong communication skills; multitasking is key.
- Other info: Join a fast-paced team in Norwich and help shape the future of homecare.
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Norwich area. We have a large homecare office based in Norwich. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
- Salary is competitive
- A structured pathway for your career development
- Contributory pension scheme
- Company Healthcare scheme
- Company discounts scheme for high street retailers
- Your birthday off
- Cycle to work scheme
- Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
- Be the first point of contact for both new and existing Service Users and Care Workers.
- Effectively handle initial enquiries from prospective service users and their families.
- Rostering staff to provide a safe delivery of service to clients.
- Liaise with other professionals involved in service users' care.
- Assisting with recruiting new care workers to the team.
- Monitor care workers and carry out supervisions and appraisals.
- Supporting the effective handling of safeguarding, incidents, and complaints as required.
- Ensure the service is working within the standards expected by the CQC.
What we are looking for in a successful candidate:
- A full UK driving license is essential
- A good communicator with the ability to build and maintain strong relationships.
- Flexible to cope with changing demands and priorities, remaining calm under pressure.
- Well organised with the ability to multitask.
- A Friendly, confident and helpful telephone manner.
- A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
- A person with a positive, focused attitude to enable targets to be met and exceeded.
About us: Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
Care Coordinator employer: Nurseplus UK Ltd
Contact Detail:
Nurseplus UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with the homecare sector, especially in Norwich. Understanding local needs and challenges can help you stand out during interviews, as you'll be able to demonstrate your knowledge of the area and its service users.
✨Tip Number 2
Network with professionals in the care industry. Attend local events or join online forums related to homecare. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you've had to manage multiple tasks or handle difficult conversations, as these are key skills for a Care Coordinator.
✨Tip Number 4
Showcase your communication skills by practising active listening. During any interactions, whether informal or formal, focus on understanding others' needs and responding thoughtfully, as this is crucial for building relationships in this role.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Care Coordinator role. Emphasise your communication skills, organisational abilities, and any previous experience in care or coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention specific examples of how you've successfully managed tasks similar to those listed in the job description.
Highlight Relevant Qualifications: If you have any qualifications related to care or management, be sure to mention them. This could include certifications, training, or courses that demonstrate your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Nurseplus UK Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for making a difference in people's lives during the interview. Share specific examples of how you've positively impacted others in previous roles or situations.
✨Demonstrate Strong Communication Skills
As a Care Coordinator, effective communication is key. Prepare to discuss how you build and maintain relationships with service users and care workers. Consider sharing a scenario where your communication skills made a difference.
✨Highlight Your Organisational Skills
Being well-organised is crucial for this role. Be ready to talk about your experience with multitasking and managing priorities, especially in fast-paced environments. Use examples that showcase your ability to handle multiple responsibilities efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding safeguarding and handling complaints. Think of past experiences where you successfully navigated challenging situations and be prepared to discuss them in detail.
