Customer Care Lead - Care at Home - AV2072A
Camden & Hampstead
Salary: £30,000-£35,000 per annum
Love People? Love Making a Difference?
Our client is looking for a friendly, confident and organised individual to help families access outstanding care at home while building strong relationships within the local community.
The Role
- Meet customers and families to discuss their care needs.
- Guide new customers through consultations and onboarding.
- Deliver an exceptional customer experience.
- Build relationships with healthcare professionals, charities and local organisations.
- Develop referral networks and raise awareness of the service.
This role is split approximately 50% customer experience and 50% community networking and new client generation.
About You
- Warm, personable and professional.
- Confident building relationships and meeting new people.
- Organised, proactive and self-motivated.
- Passionate about helping others and delivering excellent service.
This isn't traditional sales — it's about building trust, creating connections and helping more people receive outstanding care.
If you're a natural people person who wants to make a real difference, we'd love to hear from you!
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Customer Care Lead employer: Nurse Seekers
Join a dedicated team of Domiciliary Care Workers in Teignbridge, where you can truly make a difference in the lives of individuals within your community. With competitive pay, flexible shift patterns, and a supportive work environment, we prioritise your growth and well-being while providing high-quality care. Enjoy comprehensive training and career development opportunities that empower you to excel in your role and enhance the lives of those you support.
