Nuneaton and Bedworth Borough Council is recruiting casual Housing Duty Officers for the HEART North team based at NBBC Town Hall. You will operate a customer duty telephone screening facility to provide initial advice and assess residents’ housing needs.
You will adapt to varying demands, be confident using the telephone to deliver high‑quality customer service, and prioritise workloads while supporting housing adaptations and related services.
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Casual Housing Duty Officer – First Response & Advice in Nuneaton employer: Nuneaton & Bedworth Borough Council
Nuneaton and Bedworth Borough Council is an exceptional employer that prioritises the well-being and development of its employees while serving the local community with integrity and dedication. With a strong focus on work-life balance, generous leave entitlements, and extensive learning opportunities, we empower our staff to grow professionally and personally. Located in the heart of England, our council offers a supportive work culture and a commitment to excellence, making it a rewarding place to build a meaningful career.
Contact Details:
Nuneaton & Bedworth Borough Council Recruitment Team
