Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the redesign of a customer loyalty experience and simplify user journeys.
- Company: Well-known UK consumer brand with a focus on innovation.
- Benefits: Hybrid work model, potential for contract extension, and collaborative environment.
- Other info: Fast-paced role with opportunities for user testing and collaboration.
- Why this job: Make a real impact on a high-visibility project with a defined launch timeline.
- Qualifications: Experience in UX design for loyalty programmes and mobile apps.
The predicted salary is between 45000 - 55000 £ per year.
London or Manchester (Hybrid, 2 days onsite)
Initial 4-month contract (potential for extension)
We’re partnering with a well-known UK consumer brand to hire a Senior UX Designer for a high-impact piece of work focused on modernising and redesigning a customer loyalty experience. This is a fast-paced engagement with a clear delivery goal, working on a points-based loyalty scheme that needs to be brought up to present-day UX standards ahead of a planned launch later this year.
The role
- Take ownership of key parts of the loyalty experience, helping to simplify complex journeys and redesign core user flows across a customer-facing app.
- Leading the UX redesign of a points-based loyalty programme.
- Simplifying and improving end-to-end user journeys.
- Optimising login and sign-up flows to reduce friction.
- Supporting CRM-driven journeys and campaign experiences.
- Working closely with product, engineering, and marketing teams.
- Running and iterating on user testing to validate designs.
- Delivering at pace within tight project timelines.
What we’re looking for
- Proven experience designing for loyalty programmes, rewards, or subscription products.
- Strong background in mobile app UX / customer-facing digital products.
- Ability to translate complex systems into simple, intuitive experiences.
- Experience with onboarding, authentication, and conversion optimisation.
- Comfortable working in fast-moving, delivery-focused environments.
- Experience planning or conducting user testing.
Why this role
- High ownership, high visibility project with a defined launch timeline.
- Opportunity to shape a core customer experience used at scale.
- Strong likelihood of extension beyond the initial contract.
- Collaborative, product-led environment.
User Experience Designer employer: numi
Contact Detail:
numi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field, especially those who have experience with loyalty programmes. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work in mobile app UX and loyalty programmes. When you get the chance to chat with potential employers, be ready to discuss how your designs simplified complex user journeys.
✨Tip Number 3
Prepare for interviews by practising common UX design questions. Think about how you would approach redesigning a points-based loyalty programme and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace User Experience Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of User Experience Designer. Highlight your experience with loyalty programmes and mobile app UX, as this is what we’re really looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about redesigning customer experiences. Share specific examples of how you've simplified complex user journeys in the past.
Showcase Your Work: Include a portfolio link that showcases your best UX projects, especially those related to loyalty programmes or customer-facing apps. We want to see how you’ve tackled similar challenges before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at numi
✨Know Your UX Stuff
Make sure you brush up on your knowledge of user experience design, especially around loyalty programmes and mobile apps. Be ready to discuss specific projects where you've simplified complex user journeys or optimised flows. This will show that you understand the role and can hit the ground running.
✨Showcase Your Process
Prepare to walk through your design process during the interview. Use examples from your portfolio to illustrate how you approach user testing, iterate on designs, and collaborate with cross-functional teams. This will demonstrate your ability to deliver in a fast-paced environment.
✨Ask Smart Questions
Come armed with questions about the company's current loyalty programme and their goals for the redesign. This shows your genuine interest in the project and helps you understand their expectations. Plus, it gives you a chance to highlight how your skills align with their needs.
✨Be Ready for a Challenge
Expect to tackle a design challenge or case study during the interview. Practice articulating your thought process and decision-making as you work through it. This is your chance to shine and showcase your problem-solving skills in real-time!