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For Companies At a Glance
- Tasks: Lead customer experiences from discovery to delivery in a fast-paced SaaS environment.
- Company: Join a rapidly growing SaaS company focused on enhancing customer interactions.
- Benefits: Enjoy flexible working options, competitive salary, and ongoing learning support.
- Why this job: Make a real impact on products used daily by customers and see your work shine.
- Qualifications: 3-5 years of experience in product management with a focus on customer-facing features.
- Other info: Collaborative team culture with opportunities for influence and career growth.
The predicted salary is between 28800 - 48000 £ per year.
Numi are currently partnered with a fast growing SaaS business building digital products that power everyday customer interactions across mobile and web. They are looking for a Product Manager to take ownership of customer facing experiences, from discovery through to delivery and optimisation. This role sits at the heart of how customers engage with the platform and how those experiences translate into commercial impact.
You will work on highly visible products used at scale, partnering closely with engineering, QA, and commercial stakeholders to shape what gets built and why.
The role
This is a hands on product role with real ownership. You will be responsible for defining what great looks like across key customer journeys and turning insight into shipped improvements.
- Owning and improving end to end customer journeys across mobile and web products
- Shaping and prioritising a roadmap that balances customer value, business impact, and delivery reality
- Running discovery to identify the right problems to solve using research, data, and stakeholder insight
- Translating problems into clear outcomes, metrics, and well defined product requirements
- Working day to day with engineers and QA to guide delivery and maintain quality
- Measuring success post launch and using learnings to inform future decisions
- Improving how the product function operates and how work flows from idea to release
What they are looking for
- A Product Manager with 3 to 5 years experience working on SaaS products
- Strong experience with customer facing features and digital journeys
- Comfortable working across growth, engagement, retention, and UX improvements
- Commercially minded and able to link product decisions to business outcomes
- Confident communicator who can align technical and non technical stakeholders
- Experience in hospitality, retail tech, payments, ordering, or similar environments is a bonus but not essential
Why this role
- Clear ownership of meaningful, customer facing product areas
- Products that are live, used daily, and easy to see the impact of your work
- Flexible working with remote and hybrid options
- A small, collaborative product team with room to influence how things are done
- Competitive salary and ongoing learning support
If you are a Product Manager who enjoys owning outcomes and working close to real customers, this is worth a conversation. Email annie.palmer@wearenumi.com or apply via LinkedIn for more details.
Product Manager employer: numi
Contact Detail:
numi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Numi or similar companies. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by practising common Product Manager questions. Think about how you can showcase your experience with customer journeys and SaaS products. We want to see your passion and expertise shine through!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've improved customer experiences or driven product success. Numbers and metrics are your best friends here!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Numi.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Manager role. Highlight your experience with SaaS products and customer-facing features, and don’t forget to showcase any relevant achievements that demonstrate your impact on customer journeys.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about product management and how your skills align with our needs. Be specific about your experience in shaping customer experiences and driving business outcomes.
Showcase Your Communication Skills: As a Product Manager, you’ll need to communicate effectively with both technical and non-technical stakeholders. In your application, give examples of how you’ve successfully aligned teams in the past and how you’ve translated complex ideas into clear, actionable insights.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at numi
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the company's products and how they impact customer experiences. Familiarise yourself with their digital offerings and think about how you would improve them. This will show your genuine interest and help you speak confidently about potential enhancements.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to product management. Think of examples from your past experience where you've successfully managed customer journeys or improved a product. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Data-Driven Mindset
As a Product Manager, being able to link decisions to data is crucial. Be ready to discuss how you've used research and metrics to inform product decisions in the past. Highlight any tools or methodologies you've employed to measure success post-launch and how those insights shaped future strategies.
✨Communicate Clearly with Stakeholders
Since this role involves working closely with both technical and non-technical stakeholders, practice articulating complex ideas in simple terms. Prepare to discuss how you've aligned different teams towards a common goal in previous roles, showcasing your ability to bridge gaps between diverse groups.
