At a Glance
- Tasks: Provide IT support and manage systems projects while learning cloud infrastructure.
- Company: Award-winning fintech startup with a fast-paced, collaborative culture.
- Benefits: Competitive salary, mentorship, and opportunities for professional growth.
- Other info: Join a small, dynamic team with a clear progression path.
- Why this job: Transition from IT support to cloud engineering with hands-on mentorship.
- Qualifications: 2-3 years in IT support, strong Mac support skills, and a desire to learn.
A high-growth, award-winning fintech startup is looking for an IT Systems Engineer to keep the business running smoothly today — and to grow into cloud infrastructure engineering tomorrow. This is a genuinely hybrid role with a clear progression path.
You’ll start by owning IT support and a handful of meaty systems projects, and once that’s under control, you’ll be mentored by experienced cloud engineers to start building and running infrastructure in AWS. If you’ve got a couple of years of IT support behind you and you’re itching to move into cloud, this is a rare chance to do exactly that while getting paid to learn.
You’ll join a small, tight-knit tech squad and work with everyone in the business — from software engineers to the sales team — so warmth, patience and good communication matter as much as technical know-how.
What you’ll do
- IT support & operations (roughly 20–40% of your time once up to speed)
- Onboard and offboard users, and be the go-to person for laptops, accounts and day-to-day systems issues
- Administer the core stack: Okta (SSO), Google Workspace, and Mac device management (MDM)
- Support a predominantly macOS fleet (~95% Mac, with a small number of Windows users)
- Procure and manage IT and office kit
- Support security and ISO 27001 compliance efforts
- Systems projects
- Roll out light-touch mobile device management (e.g. managing email on phones)
- Reconfigure how company Macs connect to the identity provider for sign-in
- Strengthen data loss prevention (DLP) within Google Workspace
- Growing into cloud (the bigger half of the role over time)
- Learn to build and run infrastructure in AWS, mentored by senior engineers
- Start writing Python scripts and AWS Lambda functions to automate operational work
- Partner closely with the software engineering team as you develop
What we’re looking for
- 2–3 years in IT support or IT operations
- Hands-on Mac support experience — this is essential (macOS device management / MDM)
- Familiarity administering SaaS platforms — SSO (Okta or Microsoft Entra), Google Workspace / M365, and ideally Slack, Atlassian, etc.
- Strong communication skills and real empathy — you’ll regularly help people who are stuck and frustrated with tech
- A genuine desire to learn cloud and expand your skill set — prior AWS experience is not required
- Someone who thrives in a startup environment: fast-moving, hands-on, happy to wear multiple hats
Nice to have (not essential): experience in a SaaS business or consultancy.
Why this role
- A structured path from IT support into cloud engineering, with real mentorship rather than empty promises
- Small team, high ownership and autonomy — the opposite of a siloed enterprise ticket queue
- A mature, well-run business (ISO 27001 certified, modern serverless architecture) that still moves at startup pace
Process
- Three stages: an initial 30-minute call, an in-person team interview (technical + scenario-based), and a final conversation with leadership.
Please note: UK work eligibility is required; no visa sponsorship is available for this role.
IT Systems Engineer employer: numi
numi is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on mentorship and continuous learning, employees are empowered to grow their skills while enjoying a hybrid work model and comprehensive benefits such as private medical insurance. Joining numi means being part of a dynamic team dedicated to technical excellence and meaningful growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what numi values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges numi might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at numi!
✨Direct Apply to numi
Let's not forget to apply directly through the numi website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at numi.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at numi. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at numi
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
