At a Glance
- Tasks: Elevate client relationships and deliver impactful insights for iconic brands like Cadbury and Oreo.
- Company: Join Mondelez, a leader in the FMCG industry with a vibrant culture.
- Benefits: Personal and professional development opportunities in a dynamic environment.
- Other info: Embrace change and drive improvement in a collaborative team setting.
- Why this job: Influence real business decisions while working with beloved chocolate brands.
- Qualifications: Strong client relationship skills and analytical capabilities required.
The predicted salary is between 51750 - 63250 £ per year.
Do you like working with forward thinking clients and market-leading brands? Are you passionate about delivering impactful, insight driven stories that influence real business decisions? If the answer is yes (to at least the first 2 questions) then read on… This is an exciting opportunity for an established Consumer Insight Director (or an aspiring Client Manager ready for the next step) to work with two of the world’s leading FMCG manufacturers in Mondelez.
You’ll partner with ambitious client teams who look to us to inspire, guide and challenge their thinking. Your work will directly influence strategy across some of the UK’s best loved brands, including the Cadbury's portfolio, Green & Blacks, Toblerone, Philadelphia and Oreo to name just a few. Alongside the opportunity to work with iconic brands, this role offers significant personal and professional development. You’ll be the daily key point of contact for the Marketing & Insights team at the client, with the chance to own how we deliver insight at the highest level.
Role Description (What you will be doing)
- Own and elevate client relationships, delivering high‑quality, insight‑led outputs that influence decision‑making.
- Lead day‑to‑day client servicing, including managing insight requests, training support and data queries for the Marketing & Insights team.
- Represent the business confidently on‑site with clients, from briefings and workshops to insight presentations and collaborator engagement.
- Play a key role in delivering against account objectives and shaping, developing and implementing account plans.
- Collaborate closely with the Principal Consultant to identify and develop additional revenue opportunities, growing our partnership with Mondelez.
- Maintain outstanding servicing standards, with a focus on data accuracy, attention to detail, responsiveness, proactivity and clear communication—driving strong client satisfaction and review scores.
Role Requirements & Capabilities (The skills and experience required)
- A proven ability to build and maintain strong client relationships, inspiring trust and confidence at all levels.
- High energy, enthusiasm and a positive approach that contributes to a vibrant and collaborative team culture.
- Strong analytical capability, with the skill to turn complex data into clear, compelling and actionable stories.
- Excellent organisation, attention to detail and time‑management skills.
- A willingness to embrace change, challenge ways of working and proactively drive improvement.
To be successful in this role, you’ll bring a deep commitment to delivering insight and client service to an exceptional standard, a genuine curiosity to immerse yourself in your clients’ businesses, and the commercial attitude to spot opportunities to grow impact, value and relationships. Having a collaborative, team‑first approach is essential - a love of Chocolate a bonus but not essential.
Client Manager (Mondelez) in London employer: Numerator
Numerator is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to make a significant impact on global brands like Unilever. With a focus on professional growth, Numerator provides ample opportunities for career advancement and skill development, all while enjoying the flexibility of a hybrid work model in the vibrant city of London. Join us to be part of a collaborative team that values innovation and drives meaningful client success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (Mondelez) in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Numerator and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Numerator are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Numerator on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Numerator. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Manager (Mondelez) in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Numerator. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Numerator:Show us that you’ve done your homework! In your application, briefly mention what you admire about Numerator’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Numerator
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Numerator will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Numerator, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
