At a Glance
- Tasks: Build strong client partnerships and deliver actionable insights for strategic decisions.
- Company: Join Numerator, a leader in market research innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Be part of a collaborative team with growth opportunities.
- Why this job: Make an impact by empowering brands with valuable consumer insights.
- Qualifications: Experience in client management and data analysis is a plus.
The predicted salary is between 40000 - 50000 € per year.
We're reinventing the market research industry. At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.
The Client Manager is responsible for owning and developing strong retail client partnerships and delivering high quality, actionable shopper insights that support strategic decision making. Acting as a trusted advisor, the role blends analytics expertise with commercial understanding to drive client value and long-term growth.
Role Description
- Be responsible for the delivery of the service to your client(s)/area of responsibility, ensuring that your key contacts' expectations of our base delivery and impact are met.
- Deliver client briefs/presentations with impact, consistently demonstrating the value of your expertise to clients.
- Effective presentation and storytelling skills, to deliver insights to varied audiences.
- Personally contribute to the commercial success of the business through delivery against specified financial targets, identifying and closing upsell opportunities, and drawing on the expertise of others where needed.
- Proactively track commercial activity within Salesforce ensuring that opportunities are recorded, kept up to date and an accurate input is provided to our weekly forecast.
- Demonstrate a solid understanding of the full range of our capabilities, including analytics solutions and services that you don't work with day to day, and able to connect client questions to the relevant capabilities or experts whenever required.
- Demonstrate the ability and confidence to take more complex client projects from initial client brief to quality insight delivery using datasets that you're familiar with, with minimal input from others in the team.
- Monitor and elevate data queries and challenges ensuring operational tickets are raised and responded to.
- Establish strong relationships with our key day-to-day contacts, moving beyond responding to client briefs into discussing broader business objectives.
- Contribute to the success of your broader team beyond your immediate area of responsibility through active involvement in wider team or divisional initiatives.
- Ensure clients are trained on Worldpanel deliverables, MyWorldpanel platform and other services where applicable including Advanced Analytics.
- Own your personal development by actively participating in learning opportunities, attending relevant training courses, and maintaining a live Personal Development Plan with your line manager.
- Be a positive role model for more junior colleagues around you, offering them support in your client, commercial and insight activity.
- Implement elements of client account plans, ensuring that clients see continuous progression in their service from Worldpanel.
- Develop expertise in your client business and/or area of specialism for your team.
- Develop your understanding of other teams within Worldpanel (Advanced Analytics) and how you can apply their capabilities to your clients' requirements.
Role Requirements & Capabilities
- Energy and ambition to continuously develop our reputation with our clients.
- Skills to extract, build and present insights to varied audiences from behavioural data.
- Ability to build strong client relationships with key internal and external stakeholders.
- Strong ability to interpret data and translate into clear, relevant recommendations.
- Capable of effectively prioritising and balancing focus between priorities.
- Ability to identify, develop and close commercial opportunities.
- Attention to detail to enable good quality commercial tracking.
- Able to act as a positive influence on your broader team through direct contribution and indirect impact on others.
- Ability to work cross-functionally to deliver high-quality insight outputs at pace.
- FMCG, Retail, Research experience desirable.
Client Manager (Dairy) in London employer: Numerator
At Numerator, we pride ourselves on being an innovative leader in the market research industry, offering a dynamic work environment that fosters collaboration and creativity. As a Client Manager, you'll enjoy a culture that values personal development and provides ample opportunities for growth, while working alongside talented professionals who are passionate about delivering actionable insights to our clients. With a focus on employee well-being and a commitment to excellence, Numerator is the perfect place for those looking to make a meaningful impact in the world of consumer behaviour analysis.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (Dairy) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Manager role.
✨Tip Number 2
Show off your presentation skills! Since the role involves delivering insights to clients, practice your storytelling techniques. Create mock presentations and get feedback from friends or mentors. This will help you shine during interviews.
✨Tip Number 3
Research the company inside out! Understand Numerator’s values, their market position, and how they empower brands. This knowledge will not only impress during interviews but also help you tailor your approach to align with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Client Manager (Dairy) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about reinventing the market research industry and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the Client Manager role and how you can bring value to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and insights are easy to spot. This helps us quickly understand what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Numerator
✨Know Your Client Inside Out
Before the interview, dive deep into the company’s client base and their specific needs. Understanding the retail landscape and how consumer behaviour impacts it will help you demonstrate your ability to build strong client relationships.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive insights in previous roles. Bring examples of how your analytical expertise has led to actionable recommendations that benefited clients, as this is crucial for the Client Manager role.
✨Master the Art of Storytelling
Practice presenting insights in a compelling way. Use storytelling techniques to convey complex data in an engaging manner, as this will be key when delivering client briefs and presentations during your interview.
✨Demonstrate Your Commercial Acumen
Think about how you can contribute to the commercial success of the business. Be ready to discuss past experiences where you identified upsell opportunities or contributed to financial targets, showcasing your understanding of the commercial side of client management.
