At a Glance
- Tasks: Manage client relationships and deliver insightful data-driven stories in retail.
- Company: Join a leading team in the fast-paced grocery retail industry.
- Benefits: Gain industry knowledge, work with high-profile clients, and develop your insight skills.
- Other info: Opportunity for career growth and collaboration with retail experts.
- Why this job: Be part of a supportive team and make a real impact in the retail sector.
- Qualifications: Passion for consumer behaviour and strong data presentation skills required.
The predicted salary is between 40500 - 49500 £ per year.
Our Grocery Retail team works with many of the biggest retailers in the industry. As part of a team supporting one of those retailers, you’ll have the opportunity to gain a deep understanding of the fast-paced world of retail whilst making use of the full suite of Worldpanel capabilities to deliver against their needs. You will benefit from being part of a supportive team of retail experts working together to identify the big stories in FMCG. In this role, the successful candidate will also need to commit to on-sites with our client in Bradford twice a week. The Retail team is the source of much of the thought leadership for our UK business, so this role also opens up the opportunity to be a key part of this effort. If you’re looking to stretch your insight skills, develop your industry knowledge and work with some high profile clients this could be the role for you.
Key Outcomes: What does success look like?
- Clients: Day to day client management, working in a small team to develop relationships across the client's business.
- Account Development: Grow & advance how clients work with us, giving them practical insights and the confidence that we are the right partner for their needs.
- Collaboration: Work closely with the team as well as other areas across the business to deliver outstanding service to the client.
- Insight: Use our data to tell compelling insight-led stories based on business questions, demonstrating your knowledge and expertise of our services.
- Revenue: You will have a Commercial target and work with your team to identify leads, by finding and developing conversations, maintaining strong client relationships and being close to their key business questions.
Key Capabilities:
- A passion for understanding consumer/shopper behaviour.
- Confidence in extracting & translating data sets into inspiring insights for clients, preparing and delivering presentations of a high visual, verbal & written standard.
- Ability to establish and nurture relationships with clients.
- Commercial & curious mentality with the ability to answer client’s big questions and unafraid to have a point of view.
- Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.
- You have an interest in new technologies and in the power of consumer data and insights.
Client Executive (Retail) in London employer: Numerator
At Worldpanel by Numerator, we pride ourselves on being an excellent employer that fosters a dynamic and collaborative work culture in the heart of London. Our hybrid working model allows for flexibility while providing ample opportunities for professional growth through mentorship from experienced colleagues. Join us to be part of a supportive team that values your contributions and encourages you to take ownership of your success in the fast-paced FMCG market.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive (Retail) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Numerator, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Numerator!
We think you need these skills to ace Client Executive (Retail) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Numerator, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Numerator and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Numerator that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Numerator
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
