At a Glance
- Tasks: Lead consumer insights for iconic brands like Cadbury and Toblerone, driving impactful business decisions.
- Company: Join Numerator, a trailblazer in market research with a focus on consumer behaviour.
- Benefits: Competitive salary, professional development, and the chance to work with beloved brands.
- Other info: Collaborative culture that values curiosity and innovation, plus a love for chocolate is a bonus!
- Why this job: Shape strategies for top brands while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in client relationships and consumer insights, with strong analytical and storytelling abilities.
The predicted salary is between 75600 - 92400 £ per year.
We’re reinventing the market research industry.
Let’s reinvent it together.
At Numerator, we believe tomorrow’s success starts with today’s market intelligence.
We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
Do you enjoy partnering with forward-thinking clients and market-leading brands?Are you passionate about turning consumer insight into compelling stories that drive real business decisions?And… do you like chocolate?If the answer is yes (at least to the first two questions), then read on.
We're looking for an experienced Consumer Insight Director, or a high-performing Client Manager ready to take the next step, to join the team leading one of our most exciting client partnerships: Mondelez.
This is an opportunity to work with one of the world's leading FMCG organisations and influence strategy across some of the UK's most iconic brands, including Cadbury, Green & Black's, Toblerone, bel Vita and Philadelphia (to name a few).
You'll work alongside ambitious client teams who rely on us to inspire, challenge and guide their thinking.
Through insight-led storytelling and strong consultancy, you'll help shape key business decisions and unlock opportunities for growth.
Beyond the brands, this role offers significant personal and professional development.
You'll take ownership of a major client relationship, lead and develop a talented team, and play a key role in shaping how we deliver outstanding insight and service to one of our most important partners.
Key Responsibilities Client Leadership & Impact Build, own and elevate senior client relationships, becoming a trusted partner who influences thinking and decision-making.
Lead the day-to-day management of the Mondelez account, ensuring consistently high standards of client service and delivery.
Translate complex consumer and market data into clear, compelling and actionable insight-led stories.
Deliver impactful presentations, workshops and consultancy that inspire action and create value for clients.
Challenge client thinking constructively, helping them uncover new opportunities and make better-informed decisions.
Team Leadership & Development Lead, coach and develop team members, creating an environment where people feel supported, motivated and empowered to succeed.
Raise the quality of insight delivery by embedding best practice in analysis, storytelling and client engagement.
Foster a positive, collaborative and high-performing team culture.
Account Growth & Commercial Performance Develop and execute account growth plans that strengthen and expand our partnership with Mondelez.
Partner closely with the Principal Consultant to identify commercial opportunities and drive sustainable revenue growth.
Proactively seek ways to add value, enhance the client experience and position the team as indispensable partners.
Operational Excellence Maintain exceptional servicing standards across all aspects of delivery, including responsiveness, accuracy, communication and attention to detail.
Represent the business confidently on client sites and in senior stakeholder interactions.
Ensure projects are delivered efficiently, effectively and to the highest quality standards.
Why This Role?Success in this role comes from combining outstanding client service with genuine curiosity about consumers, categories and brands.
You'll thrive if you're passionate about uncovering insights that make a difference, enjoy building trusted relationships, and have the commercial instinct to identify opportunities that strengthen partnerships and drive growth.
In return, you'll have the opportunity to work on some of the most recognised and loved brands in the country, develop a talented team, and play a meaningful role in shaping the future of one of our most important client relationships.
And whilst a love of chocolate isn't essential… it certainly doesn't hurt.
What You'll Bring to Numerator What We're Looking For Proven experience building and maintaining strong client relationships, with the ability to influence and inspire stakeholders at all levels.
Demonstrated success in delivering consumer insight that drives meaningful commercial outcomes.
Strong analytical and storytelling skills, with the ability to transform complex data into clear and compelling recommendations.
A natural people leader who enjoys developing talent and helping others succeed.
Commercially minded, with the ability to identify opportunities to grow accounts and deepen client partnerships.
Highly organised, detail-oriented and able to manage multiple priorities effectively.
A positive, energetic and collaborative approach that contributes to a strong team culture.
Curious, proactive and always looking for ways to improve, innovate and challenge the status quo.
We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.
While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces.
In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.
Consumer Insight Director (Mondelez) employer: Numerator
At Worldpanel by Numerator, we pride ourselves on being an excellent employer that fosters a dynamic and collaborative work culture in the heart of London. Our hybrid working model allows for flexibility while providing ample opportunities for professional growth through mentorship from experienced colleagues. Join us to be part of a supportive team that values your contributions and encourages you to take ownership of your success in the fast-paced FMCG market.
StudySmarter Expert Advice🤫
We think this is how you could land Consumer Insight Director (Mondelez)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Numerator and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Numerator are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Numerator on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Numerator. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Consumer Insight Director (Mondelez)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Numerator. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Numerator:Show us that you’ve done your homework! In your application, briefly mention what you admire about Numerator’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Numerator
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Numerator will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Numerator, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
