At a Glance
- Tasks: Deliver insights and build relationships with clients in the fast-paced grocery retail sector.
- Company: Join Numerator, a leader in market research innovation.
- Benefits: Competitive salary, professional development, and a dynamic team environment.
- Other info: Opportunity for personal growth and collaboration with industry experts.
- Why this job: Make a real impact by transforming data into actionable insights for top brands.
- Qualifications: Strong analytical skills and a passion for client engagement.
The predicted salary is between 35000 - 45000 £ per year.
We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.
The client manager role is a critical part of the Morrisons client service team. With a commitment to work at the client’s offices in Bradford for two days each week, the job holder will quickly develop their knowledge of fast-paced grocery retailing and become an integral part of the wider Morrisons team. The role requires strong analytical and questioning skills – interpreting client questions and using Worldpanel data to turn analysis into meaningful insights and recommendations.
Key deliverables:
- Client: Be responsible for the delivery of the service to Morrisons, ensuring key contacts expectations of our base delivery and impact are met. Monitor and elevate data queries and challenges ensuring operational tickets are raised and responded to. Establish strong relationships with our key day‑to‑day contacts, moving beyond responding to client briefs into discussing broader business objectives. Ensure the client is trained on Worldpanel platforms (MWP). Implement elements of client account plans, ensuring that clients see continuous progression in their service. Support innovation implementation. Develop expertise in your client business. Develop your understanding of other teams within Worldpanel and how you can apply their capabilities to your clients’ requirements.
- Insight: Consistently demonstrate curiosity by interrogating Worldpanel data to meet clients needs. Deliver client briefs and presentations with impact, demonstrating the value of your expertise. Demonstrate the ability and confidence to take more complex client projects from initial client brief to quality insight delivery using datasets that you’re familiar with, with minimal input from others in the team. Demonstrate a solid understanding of the full range of our capabilities, including Analytics and services that you don’t work with day to day, connecting client questions to the relevant capabilities or experts whenever required.
- Commercial: Personally contribute to the commercial success of the business through delivery against specified financial targets, through identifying and closing upsell opportunities, and drawing on the expertise of others where needed. Work with the Consumer Insight Director to proactively track commercial activity within Salesforce ensuring that opportunities are recorded and kept up to date.
- Team: Contribute to the success of your broader team beyond your immediate area of responsibility through active involvement in BUD team or divisional initiatives. Own your personal development by actively participating in learning opportunities, attending relevant training courses, and maintaining a live PDP with your line manager. Be a positive role model for more junior colleagues around you, offering them support in their client, commercial and insight activity.
What You’ll Bring to Numerator Person Specification:
- Energy and ambition to continuously develop our reputation with our clients.
- Skills to extract, build and present compelling insight stories from behavioural data.
- Ability to build strong client relationships with key internal and external stakeholders.
- Capable of effectively prioritising and balancing focus between priorities.
- Ability to identify, develop and close commercial opportunities.
- Attention to detail to enable good quality commercial tracking.
- Able to act as a positive influence on your broader team through direct contribution and indirect impact on others.
Client Manager (Retail) employer: Numerator
At Numerator, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our supportive team environment and the opportunity to work closely with leading retailers in Bradford, allowing you to develop your insight skills while contributing to impactful market intelligence. Join us to be part of a forward-thinking company that values your expertise and encourages you to make a difference in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (Retail)
✨Tip Number 1
Get to know the company inside out! Research Numerator and Morrisons, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your analytical skills! Use sample datasets to get comfortable interpreting data and turning it into insights. This will help you shine during interviews when discussing how you can add value to their team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Numerator.
We think you need these skills to ace Client Manager (Retail)
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let us see your curiosity shine through! Talk about how you’ve interrogated data in the past and turned it into meaningful insights. We love candidates who can demonstrate a genuine interest in understanding consumer behaviour.
Tailor Your Application:Make sure to tailor your application specifically for the Client Manager role. Highlight your experience in retail and any relevant analytical skills. We want to see how you can contribute to our mission of delivering top-notch market intelligence!
Highlight Relationship Building Skills:Don’t forget to mention your ability to build strong relationships with clients. Share examples of how you’ve successfully collaborated with stakeholders in previous roles. We’re all about teamwork here at Numerator, so show us how you can fit in!
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Numerator
✨Know Your Data
Familiarise yourself with Worldpanel data and how it applies to the retail sector. Be ready to discuss specific examples of how you've used data to derive insights in previous roles. This will show your analytical skills and your ability to turn numbers into meaningful recommendations.
✨Build Rapport
Since this role involves establishing strong relationships with clients, practice building rapport during your interview. Use active listening techniques and ask insightful questions about the company's objectives. This will demonstrate your commitment to understanding client needs beyond just the basics.
✨Showcase Your Curiosity
Demonstrate your curiosity by discussing how you approach problem-solving. Share examples where you've interrogated data to uncover insights that led to impactful decisions. This aligns perfectly with the role's requirement for a curious mindset and will highlight your proactive nature.
✨Highlight Team Collaboration
Emphasise your experience working within teams and contributing to broader initiatives. Share stories of how you've supported colleagues or taken on additional responsibilities to drive team success. This will resonate well with the company’s focus on teamwork and collaboration.
