At a Glance
- Tasks: Build strong client partnerships and deliver actionable insights to drive growth.
- Company: Dynamic company focused on retail analytics and client success.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a collaborative team with opportunities for personal and professional growth.
- Why this job: Make a real impact by blending analytics with commercial strategy in a vibrant industry.
- Qualifications: Experience in client management, data interpretation, and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
The Client Manager is responsible for owning and developing strong retail client partnerships and delivering high quality, actionable shopper insights that support strategic decision making. Acting as a trusted advisor, the role blends analytics expertise with commercial understanding to drive client value and long-term growth.
Be responsible for the delivery of the service to your client(s)/area of responsibility, ensuring that your key contacts expectations of our base delivery and impact are met.
- Deliver client briefs / presentations with impact, consistently demonstrating the value of your expertise to clients.
- Effective presentation and storytelling skills, to deliver insights to varied audiences.
- Personally contribute to the commercial success of the business through delivery against specified financial targets, through identifying and closing upsell opportunities, and drawing on the expertise of others where needed.
- Proactively track commercial activity within Salesforce ensuring that opportunities are recorded, kept up to date and an accurate input is provided to our weekly forecast.
- Demonstrate a solid understanding of the full range of our capabilities, including analytics solutions and services that you don’t work with day to day, and able to connect client questions to the relevant capabilities or experts whenever required.
- Demonstrate the ability and confidence to take more complex client projects from initial client brief to quality insight delivery using datasets that you’re familiar with, with minimal input from others in the team.
- Monitor and track data queries and challenges ensuring operational tickets are raised and responded to.
- Establish strong relationships with our key day-to-day contacts, moving beyond responding to client briefs into discussing broader business objectives.
- Contribute to the success of your broader team beyond your immediate area of responsibility through active involvement in wider team or divisional initiatives.
- Ensure clients are trained on Worldpanel deliverables, MyWorldpanel platform and other services where applicable including Advanced Analytics.
- Own your personal development by actively participating in learning opportunities, attending relevant training courses, and maintaining a live Personal Development Plan with your line manager.
- Be a positive role model for more junior colleagues around you, offering them support in their client, commercial and insight activity.
- Implement elements of client account plans, ensuring that clients see continuous progression in their service from Worldpanel.
- Develop expertise in your client business and/or area of specialism for your team.
- Develop your understanding of other teams within Worldpanel (Advanced Analytics) and how you can apply their capabilities to your clients’ requirements.
Role Requirements & Capabilities:
- Energy and ambition to continuously develop our reputation with our clients.
- Skills to extract, build and present insights to varied audiences from behavioural data.
- Ability to build strong client relationships with key internal and external stakeholders.
- Strong ability to interpret data and translate into clear, relevant recommendations.
- Capable of effectively prioritising and balancing focus between priorities.
- Ability to identify, develop and close commercial opportunities.
- Attention to detail to enable good quality commercial tracking.
- Able to act as a positive influence on your broader team through direct contribution and indirect impact on others.
- Ability to work cross-functionally to deliver high-quality insight outputs at pace.
- FMCG, Retail, Research experience desirable.
Client Manager (Dairy) employer: Numerator
As a Client Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer comprehensive training opportunities, a collaborative environment, and the chance to make a significant impact on client relationships and business success. Located in a vibrant area, our team enjoys a balance of professional challenge and personal fulfilment, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (Dairy)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Show Off Your Skills
When you get the chance to meet with potential employers, make sure to showcase your analytical skills and how you can deliver actionable insights. Use real examples from your past experiences to demonstrate your value and how you can help them achieve their goals.
✨Be Prepared for Interviews
Do your homework before any interview! Understand the company’s needs and how your expertise aligns with their objectives. Prepare to discuss how you can contribute to their success and be ready to answer questions about your experience with data and client management.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through our platform not only shows your interest but also gives you a better chance of being noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Manager (Dairy)
Some tips for your application 🫡
Show Your Client Management Skills:When writing your application, make sure to highlight your experience in managing client relationships. We want to see how you've built strong partnerships and delivered insights that made a difference. Use specific examples to showcase your ability to act as a trusted advisor.
Demonstrate Your Analytical Expertise:We love candidates who can blend analytics with commercial understanding. In your application, share instances where you've used data to drive decisions or deliver impactful presentations. This will show us you can connect the dots between insights and client needs.
Be Clear and Concise:Your written application should be easy to read and straight to the point. We appreciate clarity, so avoid jargon and keep your language simple. Make sure to structure your application well, so we can easily follow your thought process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Numerator
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the company’s clients and their needs. Familiarise yourself with their business objectives and how your role as a Client Manager can help achieve them. This will show that you’re not just interested in the job, but genuinely invested in their success.
✨Master the Art of Storytelling
Since the role requires effective presentation skills, practice telling compelling stories with data. Use examples from your past experiences where you turned insights into actionable strategies. This will demonstrate your ability to communicate complex information clearly and engagingly.
✨Showcase Your Analytical Skills
Be prepared to discuss specific analytics tools and methodologies you’ve used in previous roles. Highlight how you’ve leveraged data to drive client decisions and growth. This will reinforce your expertise and show that you can deliver high-quality insights.
✨Build Rapport with Interviewers
Establishing strong relationships is key in this role. During the interview, engage with your interviewers by asking insightful questions about their challenges and goals. This not only shows your interest but also your ability to connect with stakeholders, which is crucial for a Client Manager.
