At a Glance
- Tasks: Lead a dynamic team to drive growth and client satisfaction for Unilever.
- Company: Join Numerator, a leader in market research innovation.
- Benefits: Enjoy flexible work, wellness resources, and career development opportunities.
- Other info: Be part of a diverse team that values innovation and collaboration.
- Why this job: Make a real impact in the market research industry with global clients.
- Qualifications: Experience in client leadership and managing large FMCG accounts required.
The predicted salary is between 90000 - 110000 £ per year.
Location: London, England, UK.
We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
Role Purpose
Reporting to the Global Client Lead for Unilever, the Global Team Lead is responsible for managing the service team supporting Unilever Global CMI, Marketing and Customer teams to drive revenue growth and increase client impact and satisfaction.
Key Responsibilities
- Team Leadership
- Lead the Global Client Service team, supporting individual development and team impact.
- Foster an innovative culture and mindset in the team.
- Client Leadership
- Lead contact point for Global Unilever teams.
- Position Worldpanel as an innovated trusted, strategic partner to global clients.
- Identify opportunities to build impact, network and pipeline across client contacts.
- Lead and support delivery of high impact projects.
- Commercial
- Manage and grow revenue sourced from Global Unilever teams.
- Support local market Unilever revenue opportunities.
- Collaborate with colleagues to identify repeatable and scalable services that can be monetized.
- Provide market, competitor, and client insight to inform decision-making.
- Network Leadership
- Ensure strong collaboration with local and Europanel teams.
- Oversee global data delivery to Unilever from the Europanel value add team.
Skills & Requirements
Essential Experience
- Significant experience in client leadership and account growth, ideally managing large global FMCG clients.
- Proven experience leading and developing client service or commercial teams.
- Strong track record of revenue growth, commercial ownership and pipeline development.
- Experience working with global or multinational stakeholders across multiple markets.
- Background in consumer insights, market research, analytics, FMCG or retail consulting.
- Experience delivering and overseeing high-impact strategic projects for senior client stakeholders.
Leadership Requirements
- Demonstrated ability to lead, coach and develop teams, creating high-performing cultures.
- Strong people leadership skills with experience managing performance, engagement and career development.
- Ability to foster an innovative and growth-oriented mindset across a team.
Client & Stakeholder Management
- Credibility to engage with senior client stakeholders across Consumer & Market Insights, Marketing and Commercial functions.
- Ability to position Worldpanel as a trusted strategic partner rather than a data supplier.
- Strong relationship-building and influencing skills with global client organisations.
Commercial Skills
- Strong commercial acumen with responsibility for revenue targets, forecasting and business growth.
- Ability to identify new opportunities, expand existing relationships and drive additional revenue streams.
- Experience developing scalable, repeatable solutions that can be commercialised across multiple markets.
Technical & Industry Knowledge
- Good understanding of shopper behaviour, consumer insights, FMCG markets, marketing effectiveness, retail and customer strategy.
- Ability to translate data and insight into strategic recommendations and business impact.
Collaboration & Network Leadership
- Experience working across complex matrix organisations and international teams.
- Ability to align and influence multiple stakeholders without direct authority.
- Track record of driving collaboration between global, regional and local teams.
There is strength in numbers - We are the Numerati. Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation. Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.
Business Unit Director - Unilever Global in London employer: Numerator / Market Track, LLC
Numerator / Market Track, LLC is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for innovative minds looking to thrive in the tech industry. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to mentor others while working remotely from India. The company's commitment to cutting-edge technology and collaborative practices ensures that you will be at the forefront of cloud-native application development, making a meaningful impact in your role.
Contact Details:
Numerator / Market Track, LLC Recruitment Team
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