At a Glance
- Tasks: Lead consumer insights for iconic brands like Cadbury and Toblerone, turning data into impactful stories.
- Company: Join Mondelez, a global leader in FMCG with a passion for innovation.
- Benefits: Enjoy personal growth, team leadership opportunities, and the chance to work with beloved brands.
- Other info: Collaborative culture that values curiosity and empowers you to drive growth.
- Why this job: Make a real impact on brand strategies while developing your career in a dynamic environment.
- Qualifications: Experience in client management or consumer insights, with strong storytelling and analytical skills.
The predicted salary is between 75600 - 92400 £ per year.
Do you enjoy partnering with forward-thinking clients and market-leading brands?
Are you passionate about turning consumer insight into compelling stories that drive real business decisions?
And... do you like chocolate?
If the answer is yes (at least to the first two questions), then read on.
We're looking for an experienced Consumer Insight Director, or a high-performing Client Manager ready to take the next step, to join the team leading one of our most exciting client partnerships: Mondelez.
This is an opportunity to work with one of the world's leading FMCG organisations and influence strategy across some of the UK's most iconic brands, including Cadbury, Green & Black's, Toblerone, bel Vita and Philadelphia (to name a few).
You'll work alongside ambitious client teams who rely on us to inspire, challenge and guide their thinking.
Through insight-led storytelling and strong consultancy, you'll help shape key business decisions and unlock opportunities for growth.
Beyond the brands, this role offers significant personal and professional development.
You'll take ownership of a major client relationship, lead and develop a talented team, and play a key role in shaping how we deliver outstanding insight and service to one of our most important partners.
Key Responsibilities
- Build, own and elevate senior client relationships, becoming a trusted partner who influences thinking and decision-making.
- Lead the day-to-day management of the Mondelez account, ensuring consistently high standards of client service and delivery.
- Translate complex consumer and market data into clear, compelling and actionable insight-led stories.
- Deliver impactful presentations, workshops and consultancy that inspire action and create value for clients.
- Challenge client thinking constructively, helping them uncover new opportunities and make better-informed decisions.
- Team Leadership & Development
- Lead, coach and develop team members, creating an environment where people feel supported, motivated and empowered to succeed.
- Raise the quality of insight delivery by embedding best practice in analysis, storytelling and client engagement.
- Foster a positive, collaborative and high-performing team culture.
- Account Growth & Commercial Performance
- Develop and execute account growth plans that strengthen and expand our partnership with Mondelez.
- Partner closely with the Principal Consultant to identify commercial opportunities and drive sustainable revenue growth.
- Proactively seek ways to add value, enhance the client experience and position the team as indispensable partners.
- Operational Excellence
- Maintain exceptional servicing standards across all aspects of delivery, including responsiveness, accuracy, communication and attention to detail.
- Represent the business confidently on client sites and in senior stakeholder interactions.
- Ensure projects are delivered efficiently, effectively and to the highest quality standards.
Why This Role?
Success in this role comes from combining outstanding client service with genuine curiosity about consumers, categories and brands.
You'll thrive if you're passionate about uncovering insights that make a difference, enjoy building trusted relationships, and have the commercial instinct to identify opportunities that strengthen partnerships and drive growth.
In return, you'll have the opportunity to work on some of the most recognised and loved brands in the country, develop a talented team, and play a meaningful role in shaping the future of one of our most important client relationships.
And whilst a love of chocolate isn't essential... it certainly doesn't hurt.
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Consumer Insight Director (Mondelez) employer: Numerator Career Center
As a Consumer Insight Director at Mondelez, you'll be part of a dynamic team that thrives on collaboration and innovation, working with some of the UK's most beloved brands. The company fosters a culture of personal and professional growth, offering opportunities to lead and develop talent while influencing key business strategies. With a focus on insight-led storytelling and a commitment to exceptional client service, Mondelez provides a rewarding environment where your contributions can make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Consumer Insight Director (Mondelez)
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✨Attend Industry Events
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We think you need these skills to ace Consumer Insight Director (Mondelez)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Numerator Career Center. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Numerator Career Center:Show us that you’ve done your homework! In your application, briefly mention what you admire about Numerator Career Center’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Numerator Career Center
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Numerator Career Center will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
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At Numerator Career Center, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
