Product Design Director

About Numan

Founded in 2018, we’ve already grown to be a 200+ team distributed across the globe united by a singular mission: empowering people to take control of their health.

Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.

To deliver on our transformative mission, we are guided by our 5 company values:

1. Patients first.
2. Deliver sustainable results at speed.
3. Own the quality.
4. Succeed together.
5. Care deeply.

Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!

The Role

As Product Design Director at Numan, you will play a key role in building and developing the Product Design organisation to meaningfully impact our users’ lives. You will build, manage, coach, and upskill a team of exceptional designers, researchers, and content professionals to shape and deliver patient-centred solutions. You’ll ensure all aspects of our platform are intuitive, supportive, and impactful in driving user- and commercial-centric value.

Your designers will work within cross-functional teams to solve meaningful patient problems while playing a central role in both strategic vision and execution. You’ll champion design excellence, consistency, and continuous innovation while establishing reusable, scalable design systems to make experiences for patients and internal users delightful at all times.

You’ll be:

• Defining and leading the design strategy at Numan, ensuring alignment with our mission, vision, and operating principles.
• Setting and communicating a unified design vision, fostering alignment across teams and ensuring a consistent, high-quality user experience.
• Collaborating with Product and Engineering leadership to integrate design into strategic planning and organisational priorities.
• Championing bold, innovative design ideas that elevate patient experiences while ensuring safety, accessibility, and compliance.
• Leading design discovery efforts to deeply understand patient needs, behaviours, and pain points through techniques such as user interviews, journey mapping, and usability testing.
• Translating research insights into actionable design strategies that inform product development and business decisions.
• Promoting a culture of continuous learning and improvement by leveraging patient feedback, market insights, and competitive analysis.
• Guiding the creation of high-fidelity designs, prototypes, and specifications, ensuring seamless handoff to engineering teams.
• Overseeing the evolution and application of Numan’s design system to ensure scalability, consistency, and efficiency across teams.
• Partnering with cross-functional leaders (Product, Clinical, Engineering, Commercial) to deliver cohesive and impactful patient solutions.
• Acting as a mentor and coach to design team members, fostering a culture of ownership, collaboration, and excellence.
• Championing design thinking and patient-centricity across the organisation, influencing strategic decisions and fostering alignment.
• Defining and tracking measurements of success and impact of design initiatives, using data to refine and iterate on solutions.
• Ensuring that design outcomes contribute to measurable patient health improvements, business growth, and operational efficiency.

We’re looking for someone who has:

• Proven experience as a manager of Product Designers in digital product environments, ideally in healthcare or regulated industries.
• A strong portfolio demonstrating expertise in delivering scalable, user-centred design solutions that balance usability, business goals, and innovation.
• Inspirational leadership of top-tier design talent, with the ability to mentor and manage individuals from diverse backgrounds.
• Expertise in interaction design, visual design, and information architecture.
• Strong research and analytical skills, with the ability to help your team translate insights into actionable designs.
• A proactive, outcome-driven mindset with an ability to adapt in a fast-paced environment.
• Passion for Numan’s mission to improve patient health and life outcomes.
• Collaborative and open to feedback, thriving in cross-functional team settings.

Our benefits include…

• Share options.
• 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
• Health insurance with Vitality .
• Enhanced maternity and parental leave.
• Employee assistance programme (access to therapy, financial planning and discounts).
• Generous pension (includes both employee and employer contributions).
• Flexible working options, including a dog friendly office in Farringdon.
• Personal training and development budget via Learnerbly.
• Wellhub membership, giving you access to over 2,000 locations in the UK.
• Free office snacks including breakfast items, soft drinks, tea and coffee.
• Cycle to work scheme.
• Discount to Numan products for your friends and family.
• Paid volunteering days.
• An additional 2 weeks off once you reach your 5th anniversary with Numan.

Diversity at Numan

At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.

We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.

Embracing diversity isn’t just our goal; it’s our strength, driving us towards a more inclusive future.

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