At a Glance
- Tasks: Lead Numan's growth on Amazon and TikTok Shop, driving strategy and expansion.
- Company: Join a fast-growing health tech company transforming lives with innovative solutions.
- Benefits: Enjoy flexible working, generous holiday, health insurance, and share options.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be a key player in scaling a high-growth brand and making a real impact.
- Qualifications: 3+ years in marketplace management, strong communication, and analytical skills required.
The predicted salary is between 49500 - 60500 £ per year.
About Numan
Founded in 2018, we’ve already grown to be a 300+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.
To deliver on our transformative mission, we are guided by our 5 company values:
- Patients first.
- Learn fast.
- Own the quality.
- Succeed together.
- Care deeply.
Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
About the Role
Numan is on a mission to transform health. To do that, we need to meet our customers where they are. We’ve built a powerful direct-to-consumer brand, and now we are ready to massively scale our footprint across online marketplaces—specifically dominating Amazon (UK & Europe) and TikTok Shop. We aren't looking for a passive backend operator who just pushes buttons and tweaks keyword bids in isolation. We are looking for a commercial business owner. As our Marketplace Manager, you will hold the keys to a vital growth engine for Numan. You will be the bridge between complex marketplace algorithms and our internal leadership team, translating data into clear growth strategies, collaborating cross-functionally, and leading our expansion into European markets. If you are currently juggling 5–10 demanding e-commerce clients and want to move in-house to focus deeply on scaling a single, high-growth brand with a healthy budget, this is the perfect career upgrade for you.
You will be:
- Owning the Commercial Strategy: Take complete end-to-end accountability for Numan's P&L across Amazon (Seller & Vendor Central) and TikTok Shop, driving revenue while maintaining strict efficiency metrics (ROAS/ACOS).
- Driving European Expansion: Act as the project lead for our upcoming launch into Europe (e.g., Germany, France), navigating international compliance, localization, and supply chain logistics.
- Translating Data Into Action: You won't just look at spreadsheets; you will regularly present performance updates, channel insights, and strategic forecasts to non-technical stakeholders and company leadership.
- Collaborating Cross-Functionally: Partner daily with our Supply Chain, Product, Creative, and Growth Marketing teams to ensure inventory alignment, seamless product launches, and cohesive brand messaging.
- Optimising Technical Execution: Oversee the technical health of our stores, managing listing optimization, A+ content, catalog troubleshooting, and deep-dive PPC campaign architecture.
We're looking for someone who has:
- Proven Marketplace Expertise: 3+ years of hands-on experience managing and scaling Amazon accounts (Seller Central is non-negotiable; Vendor Central is a strong plus).
- TikTok Shop Experience: Practical experience launching, managing, or optimizing TikTok Shop operations and creator-led commerce.
- Exceptional Communication Skills: You have a proven ability to break down complex digital marketing or marketplace metrics into clear, structured, and persuasive arguments for internal stakeholders or clients.
- An Agency or High-Growth Background: Experience working in a client-facing digital agency or a fast-paced DTC scale-up where proactive communication and managing competing priorities was daily protocol.
- Analytical Polish: Advanced Excel skills and an ability to look past the "vanity metrics" to diagnose the root cause of an underperforming campaign or catalog issue.
- International Footprint: Prior experience launching or managing brands across European marketplaces (Pan-EU framework) is highly desirable.
It's a bonus if you have:
- Experience with international marketplace entry, including navigating regional operational or regulatory differences.
- Familiarity with alternative emerging marketplaces like TikTok Shop.
- Experience working with specialized external eCommerce analytics or marketplace management software.
Our benefits include:
- Share options.
- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
- Health insurance with Vitality.
- Electric car salary sacrifice scheme with Octopus.
- Enhanced maternity and parental leave.
- A day off on your Birthday!
- Nursery benefit provided by YellowNest.
- Employee assistance programme (access to therapy, financial planning and discounts).
- Generous pension (includes both employee and employer contributions).
- Flexible working options, including a dog-friendly office in Farringdon.
- Personal training and development budget via Learnerbly.
- Wellhub membership, giving you access to over 2,000 locations in the UK.
- Cycle to work scheme.
- Season ticket loan.
- Discount on Numan products for your friends and family.
- Paid volunteering days.
- An additional 2 weeks off once you reach your 5th anniversary with Numan.
Diversity at Numan
At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
E-commerce Account Manager (Marketplaces) in London employer: Numan
Numan is an exceptional employer that prioritises innovation and security in the digital health space. With a collaborative work culture that encourages professional growth, employees have the unique opportunity to influence security practices across various teams, ensuring a meaningful impact on health technology. Located in a dynamic environment, Numan offers competitive benefits and a commitment to employee development, making it an attractive place for those seeking rewarding careers in product security.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Account Manager (Marketplaces) in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Numan are looking for when hiring for a E-commerce Account Manager (Marketplaces).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Numan for the E-commerce Account Manager (Marketplaces), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Numan as a E-commerce Account Manager (Marketplaces), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Numan’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-commerce Account Manager (Marketplaces).
We think you need these skills to ace E-commerce Account Manager (Marketplaces) in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Numan, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Numan's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Numan. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Numan
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Numan uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Numan. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
