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- Tasks: Lead a clinical team to ensure safe and effective healthcare delivery.
- Company: Join Numan, a fast-growing health tech company transforming patient care.
- Benefits: Enjoy share options, 25 days holiday, and a supportive work environment.
- Why this job: Make a real impact on patient health while leading a dynamic team.
- Qualifications: Experience in digital healthcare and managing clinical teams is essential.
- Other info: Be part of a mission-driven team with excellent growth opportunities.
The predicted salary is between 46000 - 52000 £ per year.
About Numan: Founded in 2018, we’ve already grown to be a 300+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations, giving people the tools they need to maximise life.
To deliver on our transformative mission, we are guided by our 5 company values:
- Patients first.
- Learn fast.
- Own the quality.
- Succeed together.
- Care deeply.
Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
The Role: We’re seeking a Team Lead to join our Clinical Operations team, responsible for the safe, effective and consistent delivery of clinical services. In this role, you will support clinical service delivery, maintain governance standards and ensure care is delivered in line with established protocols and regulatory requirements.
You will act as an escalation point for complex clinical queries and cases, while supporting clinician performance and contributing to continuous service improvement through structured processes and oversight.
You’ll be:
- Line managing and supporting clinicians, ensuring performance is maintained in line with clinical and operational standards.
- Acting as the escalation point for complex clinical queries and cases, including safeguarding concerns where appropriate.
- Maintaining clinical governance standards through audits and ensuring adherence to established protocols and frameworks.
- Managing complaints and incidents, ensuring appropriate investigation, documentation and follow-up actions.
- Monitoring and interpreting clinical and operational performance data, using insights to identify trends, risks and opportunities for service improvement.
- Supporting performance management through the use of data, including audit outcomes, SLA adherence and clinical quality metrics.
- Contributing to clinical service delivery as required, adapting to new services and care pathways in line with business needs.
We’re looking for someone who has:
- Operated within digital or technology-enabled healthcare environments, managing clinical delivery in a structured and compliant setting.
- Delivered safe, effective and patient-centred care in remote or digital clinical services.
- Supported and developed clinicians through structured training, supervision and line management.
- Managed clinical escalations and complex cases, applying sound clinical judgement.
- Worked within clinical governance frameworks, including audit, incident management and complaint handling processes.
- Used clinical and operational data to monitor performance, identify risks and support continuous improvement.
It’s a bonus if you have:
- Working knowledge of CQC requirements and clinical governance standards within digital healthcare.
- Experience supporting continuing professional development or facilitating case-based learning.
Our Benefits Include:
- Share options.
- 25 days holiday, plus...
Clinical Team Lead in London employer: Numan
Contact Detail:
Numan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Team Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in digital or technology-enabled environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on clinical governance frameworks and recent trends in digital healthcare. We want you to showcase your knowledge and passion for patient-centred care during those crucial conversations!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Clinical Team Lead position.
✨Tip Number 4
Apply through our website for the best chance of landing that dream job! We love seeing applications directly from candidates who are excited about our mission to empower people in their health journey.
We think you need these skills to ace Clinical Team Lead in London
Some tips for your application 🫡
Show Your Passion for Health: When writing your application, let your enthusiasm for empowering people to take control of their health shine through. We want to see how your values align with ours, especially the 'Patients first' mantra.
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Share specific examples of how you've managed clinical delivery or supported clinicians in a structured setting. This helps us understand your hands-on experience.
Highlight Your Problem-Solving Skills: As a Team Lead, you'll face complex clinical queries. Use your application to showcase instances where you've successfully navigated challenges or escalations. We love seeing how you tackle tough situations!
Tailor Your Application: Make sure your application speaks directly to the role. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit. And remember, apply through our website for the best chance!
How to prepare for a job interview at Numan
✨Know Your Stuff
Make sure you’re well-versed in Numan’s mission and values. Understand how they empower people to take control of their health and be ready to discuss how your experience aligns with their goals, especially in digital healthcare.
✨Showcase Your Leadership Skills
As a Clinical Team Lead, you’ll need to demonstrate your ability to manage and support clinicians effectively. Prepare examples of how you’ve successfully led teams, handled escalations, and maintained high standards in clinical governance.
✨Be Data-Savvy
Familiarise yourself with clinical and operational performance metrics. Be prepared to discuss how you’ve used data to identify trends and improve service delivery in previous roles. This will show that you can contribute to continuous improvement at Numan.
✨Prepare for Scenario Questions
Expect to face questions about complex clinical cases or safeguarding concerns. Think through potential scenarios and how you would handle them, demonstrating your sound clinical judgement and adherence to protocols.