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For Companies At a Glance
- Tasks: Lead IT projects and provide essential support in a dynamic office environment.
- Company: Join Numan, a fast-growing health tech company transforming patient care.
- Benefits: Enjoy share options, generous holiday, health insurance, and flexible working.
- Why this job: Make a real impact on health technology while growing your career.
- Qualifications: Experience in IT or systems administration with strong communication skills.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About Numan
Founded in 2018, weâve already grown to be a 300+ team distributed across the globe, united by a singular mission: empowering people to take control of their health. Numan is transforming health: weâve built a cuttingâedge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.
Values
- Patients first.
- Learn Fast.
- Own the quality.
- Succeed together.
- Care deeply.
Backed by topâtier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
The Role
Whether youâre stepping into seniority or a seasoned expert seeking a higher ceiling, this role delivers the autonomy and scale you need. As our primary onsite technical partner in London, you will be essential in ensuring IT is a visible, integrated, and reliable part of the office.
You will move beyond solving tickets to owning initiatives endâtoâend, providing the vital technical expertise and insights that help the Lead Engineer shape our broader IT strategy. Success in this role is all about the balance between highâlevel project delivery and being a helpful, visible presence onâsite. We are looking for someone who can keep the "Business as Usual" (BAU) tasks running smoothly while ensuring that our staff always feel they have a trusted point of contact to turn to for support and guidance.
Youâll be:
- A Vital Technical Contributor: Partnering with business leads to provide the essential insights needed for strategic decisions that keep our systems in sync with a fastâscaling business.
- Project Lead & Owner: Owning IT projects from planning through to delivery, making sure they align with business goals while keeping a steady hand on daily onsite support.
- A Visible Onsite Partner: Working side by side with other IT engineers while owning the firstâline experience for our London office, ensuring users feel heard, supported, and connected to our technology.
- Master of the Juggling Act: Making smart calls on your own priorities to hit project deadlines without letting general support or office infrastructure slip.
- Infrastructure & Security Lead: Managing our fleet of remote assets via MDM (e.g., Kandji), maintaining roleâbased access via SSO, and ensuring physical office infrastructure (cabling, CCTV) is functional and tidy.
- Technical Mentor: Raising the bar for the wider team by embedding best practices (ITIL) and assisting others with complex troubleshooting.
Weâre looking for someone who has:
- A Knack for Juggling Priorities: A proven ability to prioritise in a highâpressure environment, ensuring that complex projects do not distract from the essential daily support our team needs.
- Strong Professional Presence: The communication skills and confidence to work with people across all levels of the business, explaining technical concepts clearly to nonâtechnical colleagues.
- Desire for new challenges: Solid experience in IT or systems administration with a proactive mindset and a readiness to take on the responsibilities of a seniorâlevel role.
- Handsâon Technical Expertise: Proficiency with Google Workspace, macOS, and Windows device management.
- Operational Excellence: Experience with ITSM tools (e.g., Freshservice or Jira Service Desk) and a detailâdriven approach to maintaining clear documentation.
Itâs a bonus if you have:
- Scripting or automation experience (PowerShell, Python, Bash).
- Familiarity with both macOS and Windows device management.
- IT certifications (CompTIA A+, ITIL, or similar).
Our benefits include:
- Share options.
- 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
- Health insurance with Vitality.
- Enhanced maternity and parental leave.
- Nursery benefit provided by YellowNest.
- Employee assistance programme (access to therapy, financial planning and discounts).
- Generous pension (includes both employee and employer contributions).
- Flexible working options, including a dogâfriendly office in Farringdon.
- Personal training and development budget via Learnerbly.
- Wellhub membership, giving you access to over 2,000 locations in the UK.
- Cycle to work scheme.
- Season ticket loan.
- Discount on Numan products for your friends and family.
- Paid volunteering days.
- An additional 2 weeks off once you reach your 5th anniversary with Numan.
Diversity at Numan
At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isnât just our goal; itâs our strength, driving us towards a more inclusive future.
Senior IT Engineer in London employer: Numan Operations Limited
Contact Detail:
Numan Operations Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior IT Engineer in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Numan. Building relationships can open doors that a CV just can't.
â¨Tip Number 2
Show off your skills! If youâve got a portfolio or any projects youâve worked on, bring them along to interviews. Itâs a great way to demonstrate your hands-on experience and technical expertise, especially for a role like Senior IT Engineer.
â¨Tip Number 3
Be prepared to chat about your problem-solving approach. Numan values a proactive mindset, so think of examples where you've tackled challenges head-on. This will show you're ready to juggle priorities and keep things running smoothly.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in being part of the Numan team.
We think you need these skills to ace Senior IT Engineer in London
Some tips for your application đŤĄ
Show Your Passion for Health Tech: When writing your application, let us know why you're excited about transforming health through technology. Share any personal experiences or insights that connect you to our mission at Numan.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Use keywords from the job description to show us you understand what we're looking for in a Senior IT Engineer.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your technical expertise shines through without overwhelming us with unnecessary details.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed smoothly, and you'll be one step closer to joining our amazing team at Numan!
How to prepare for a job interview at Numan Operations Limited
â¨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Google Workspace, macOS, and Windows device management. Be ready to discuss specific projects where you've used these tools effectively, as this will show your hands-on expertise.
â¨Showcase Your Juggling Skills
Prepare examples that demonstrate your ability to prioritise tasks in a high-pressure environment. Talk about how you've managed multiple projects while ensuring daily support needs are met, as this is crucial for the role.
â¨Communicate Like a Pro
Practice explaining complex technical concepts in simple terms. Youâll need to work with colleagues at all levels, so being able to communicate clearly and confidently is key. Think of scenarios where you've successfully done this before.
â¨Emphasise Your Team Spirit
Highlight your experience in collaborating with others and being a visible presence in the workplace. Share stories about how you've supported your team and contributed to a positive working environment, as Numan values teamwork and collaboration.
