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- Tasks: Lead clinical risk management and ensure patient safety across our digital health platform.
- Company: Join Numan, a fast-growing health tech company transforming how people manage their health.
- Benefits: Enjoy 25 days holiday, health insurance, flexible working, and a personal development budget.
- Why this job: Shape clinical safety in a dynamic environment while making a real impact on patient lives.
- Qualifications: Must have healthcare registration and experience in clinical safety within digital health.
- Other info: Diversity is key at Numan; we celebrate unique perspectives and strive for an inclusive workplace.
The predicted salary is between 48000 - 72000 ÂŁ per year.
About Numan
Founded in 2018, we’ve already grown to be a 200+ team distributed across the globe, united by a singular mission: empowering people to take control of their health.
Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.
To deliver on our transformative mission, we are guided by our 5 company values:
• Patients first.
• Learn Fast.
• Own the quality.
• Succeed together.
• Care deeply.
Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
The role
We\’re seeking an experienced Clinical Safety Officer to lead clinical risk management across Numan\’s digital health platform. As our in-house CSO, you\’ll establish and oversee the clinical safety framework that ensures our products meet the highest standards of patient safety and regulatory compliance. This is a pivotal role where you\’ll shape how clinical safety is embedded throughout our product lifecycle, from design to deployment and beyond.
You\’ll take ownership of our clinical risk management system, working closely with our Clinical Product Leads who act as delegated CSOs within their domains. This role offers the opportunity to build clinical safety excellence from the ground up in a fast-growing digital health company.
You’ll be:
- Establishing and maintaining Numan’s Clinical Risk Management System (CRMS) in compliance with DCB 0129 and DCB 0160 standards.
- Owning and updating key safety artefacts, including Hazard Logs, Clinical Safety Case Reports, and Incident Journals.
- Conducting formal risk assessments using methodologies such as SWIFT, HAZID, and FFA.
- Making clinical release decisions based on a comprehensive evidence review and risk evaluation.
- Leading hazard identification workshops and supervising risk control strategies across all digital health products.
- Validating that clinical risk mitigations are effective and appropriate prior to product release.
- Embedding clinical safety frameworks into team workflows from early design through to post-deployment monitoring.
- Updating safety documentation when new risks are identified or when products evolve.
- Reviewing and investigating patient safety incidents related to digital tools and platforms.
- Feeding incident insights back into risk management strategies and product development.
- Ensuring full traceability of all safety decisions, mitigations, and outcomes.
- Escalating high-risk issues to appropriate stakeholders and regulatory bodies as required.
- Training and supporting Clinical Product Leads in their delegated CSO responsibilities.
- Promoting a strong clinical safety culture across product, engineering, and operations teams.
- Collaborating with governance, patient safety leads, and external partners.
- Staying up to date with evolving DCB standards and NHS digital safety requirements.
We’re looking for someone who has:
- An active registration as a healthcare professional.
- Formal training in clinical risk management (e.g. NHS England’s Digital Clinical Safety Practitioner course).
- Proven experience in clinical safety roles within health IT or digital health environments.
- A deep understanding of DCB 0129/0160 standards and NHS digital safety frameworks.
- Strong analytical skills and experience conducting formal clinical risk assessments.
- Experience managing clinical safety documentation and implementing safety systems.
- The ability to lead cross-functional teams and embed clinical safety into everyday practice.
- Knowledge of regulatory and compliance frameworks for digital health products.
- A familiarity with incident investigation and root cause analysis methods.
- Excellent communication and influencing skills across technical and non-technical teams.
- Experience managing complex, multi-stakeholder initiatives and projects.
It’s a bonus if you have:
- Experience in digital therapeutics, telemedicine, or direct-to-consumer healthcare.
- Understanding of international digital health regulations (e.g. FDA, CE marking).
- Familiarity with agile product development and DevOps practices.
- Experience working with health data standards such as HL7, FHIR, and SNOMED CT.
- Advanced qualifications in patient safety, health informatics, or quality improvement.
- Familiarity with medical device regulations and their application in software.
Our benefits include…
– 25 days holiday pro rata, plus bank holidays.
???? – Health insurance withVitality.
– Enhanced maternity and parental leave.
– Nursery benefit provided by YellowNest.
– Employee assistance programme (access to therapy, financial planning and discounts).
️ – Generous pension (includes both employee and employer contributions).
– Flexible working options, including a dog-friendly office in Farringdon.
– Personal training and development budget via Learnerbly.
– Wellhubmembership, giving you access to over 2,000 locations in the UK.
️ – Free office snacks including breakfast items, soft drinks, tea and coffee.
– Cycle to work scheme.
– Season ticket loan.
% – Discount on Numan products for your friends and family.
– Paid volunteering days.
Diversity at Numan
At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.
We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.
Embracing diversity isn\’t just our goal; it\’s our strength, driving us towards a more inclusive future.
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Clinical Safety Officer employer: Numan Operations Limited
Contact Detail:
Numan Operations Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Safety Officer
✨Tip Number 1
Familiarise yourself with DCB 0129 and DCB 0160 standards, as these are crucial for the Clinical Safety Officer role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to patient safety.
✨Tip Number 2
Network with professionals in the digital health space, especially those who have experience in clinical safety roles. Engaging with them can provide insights into the industry and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Stay updated on the latest trends and developments in digital health and clinical risk management. This knowledge will not only prepare you for potential interview questions but also show that you are proactive and passionate about the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed clinical safety documentation and risk assessments in previous roles. Being able to articulate your hands-on experience will set you apart from other candidates.
We think you need these skills to ace Clinical Safety Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Clinical Safety Officer position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in clinical safety roles, particularly within health IT or digital health environments. Mention specific projects or achievements that demonstrate your understanding of DCB standards and clinical risk management.
Showcase Your Skills: Make sure to highlight your analytical skills and experience with formal clinical risk assessments. Provide examples of how you've led cross-functional teams and embedded clinical safety into everyday practice, as these are crucial for the role.
Tailor Your Application: Customise your CV and cover letter to reflect Numan's values, such as 'Patients first' and 'Succeed together'. Use language that resonates with their mission and culture, showing that you are not just a fit for the role but also for the company.
How to prepare for a job interview at Numan Operations Limited
✨Understand the Company Values
Before your interview, make sure you know Numan's core values: Patients first, Learn Fast, Own the quality, Succeed together, and Care deeply. Be prepared to discuss how your personal values align with these and provide examples from your past experiences.
✨Showcase Your Clinical Safety Knowledge
As a Clinical Safety Officer, you'll need to demonstrate a strong understanding of DCB 0129 and DCB 0160 standards. Brush up on these regulations and be ready to discuss how you've applied them in previous roles or how you would implement them at Numan.
✨Prepare for Risk Assessment Scenarios
Expect to be asked about your experience with formal risk assessments and methodologies like SWIFT, HAZID, and FFA. Prepare specific examples of how you've conducted risk assessments in the past and the outcomes of those assessments.
✨Emphasise Collaboration Skills
This role requires working closely with cross-functional teams. Be ready to share examples of how you've successfully collaborated with technical and non-technical teams in the past, and how you can promote a strong clinical safety culture across different departments.
