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- Tasks: Support and improve desktop imaging, troubleshoot incidents, and collaborate with teams.
- Company: Join a dynamic team in Normanton focused on IT solutions and support.
- Benefits: Enjoy 28 days of annual leave, employee assistance programs, and enhanced family benefits.
- Why this job: Gain hands-on experience in IT while making a real impact in a supportive environment.
- Qualifications: 18 months in a similar role, knowledge of ticketing systems, and a valid driving license required.
- Other info: Opportunities for progression and training available.
The predicted salary is between 25000 - 35000 £ per year.
IT Technician Normanton From £25k + £4800 car allowance. Responsibilities: Support, maintain, improve and upgrade the desktop imaging process. Troubleshoot reported incidents adhering to internal SLAs using the ticketing system. Follow documented procedures to handle open tickets and monitor queues. Apply knowledge to identify issues and internal problems. Collaborate with internal departments. Install and troubleshoot bespoke and third-party applications. Travel to other sites on AD hoc basis to provide desk side support where remote solution cannot be achieved. Experience : At least 18 months in a similar role desirable. Knowledge of ticketing systems. Active Directory Office 365 MDT/Intune/SCCM VoIP Must have valid driving licence and own vehicle Benefits & Specifics Enhanced Annual leave programme28 days annual leave inc bank holidays Employee Assistance Programme Paid charity leave Company Pension Enhanced family benefits Company events Progression and training AMRT1_UKTJ …
IT Technician employer: NUlinQ
Contact Detail:
NUlinQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarize yourself with the specific ticketing systems mentioned in the job description. Having hands-on experience or knowledge about these systems can give you an edge during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for desktop imaging processes and third-party applications. Be prepared to discuss specific examples of how you've resolved similar issues in the past.
✨Tip Number 3
Highlight any experience you have with Active Directory, Office 365, MDT, Intune, SCCM, and VoIP. These are key technologies for the role, and demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 4
Since the role requires travel to other sites, make sure to mention your valid driving license and own vehicle. This shows that you are ready and able to meet the job's requirements without any issues.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly focusing on desktop imaging processes and troubleshooting. Mention any specific tools or systems you've worked with, such as Active Directory, Office 365, or ticketing systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the IT Technician role and how your skills align with the responsibilities listed. Provide examples of how you've successfully resolved incidents and collaborated with teams in previous positions.
Highlight Relevant Experience: Clearly outline your experience in similar roles, especially if you have over 18 months of relevant work. Include specific achievements or projects that demonstrate your ability to support and improve IT processes.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at NUlinQ
✨Show Your Technical Skills
Be prepared to discuss your experience with desktop imaging processes and troubleshooting. Highlight specific examples where you've successfully resolved incidents using ticketing systems, as this will demonstrate your hands-on knowledge.
✨Familiarize Yourself with the Tools
Make sure you understand the tools mentioned in the job description, such as Active Directory, Office 365, MDT, Intune, SCCM, and VoIP. Being able to speak confidently about these technologies will show that you're ready to hit the ground running.
✨Emphasize Collaboration
Since the role involves working with internal departments, be ready to share examples of how you've collaborated with others in previous positions. This could include resolving issues together or improving processes through teamwork.
✨Prepare for Travel Questions
As the job may require travel to other sites, be prepared to discuss your flexibility and willingness to travel. Mention any past experiences where you've provided on-site support, as this will highlight your adaptability.
