Nottingham University Hospitals NHS Trust (NUH) is recruiting a PALS Officer to provide confidential, patient-centered information and support. You will help resolve concerns promptly, liaise with trusts and services, and support staff with complaints and advocacy processes.
The role emphasizes empathetic communication, accuracy in record-keeping, and contributing to service improvement through reporting and analysis. Salary is pro rata for part-time work, with a focus on patient experience.
#J-18808-Ljbffr
PALS Officer: Patient Experience & Quick Resolution in Nottingham employer: Nuh.
Nottingham University Hospitals (NUH) is an exceptional employer, offering a vibrant work culture that prioritises diversity and personal development. With over 19,000 staff, NUH provides numerous opportunities for career growth within a supportive environment, ensuring that every team member can contribute to delivering world-class healthcare to the local community. Join us at our City campus, where your role as an Administration Assistant will be integral to enhancing patient care and supporting a dedicated team in a fast-paced setting.
