- Help Desk Assistant in Dungannon

NUGENT are seeking to recruit a Help Desk Administrator to our team. Key Responsibilities and Duties Objectives of this Role Logging calls and assignment to operatives for works across multiple FM/ MTC contracts Providing support to Contracts Managers to track internal works status Providing support to QS to track the status of the accounts for submittal to the client. Point of contact for client queries Provide reports to clients and follow up on any account queries. Internal reporting for financial reviews. General office admin duties and support. Document control for new tenders within the department Assist with tender returns and uploads to central tender system Record Keeping Timely submission of claims to client to ensure positive cashflow. Follow up of any client queries to prevent any delays with cash receipt Meet and greet any visitors to the office Organise and schedule meetings, appointments and events. Other ad hoc duties. PC literate with competency in Microsoft Word, Excel, Outlook. Organised and disciplined in your planning and approach to work. In addition, we offer flexi-time and consider flexible working patterns helping you achieve a positive work life balance. We offer fantastic training both in house and out sourced. We are keen to have a workforce to reflect the full diversity of the communities we serve And welcome applications from individuals of any gender or background. Private Health Care and Cash Plan Scheme after 6 months employment. Apply Now: Send your CV to: or give us a call on for a general chat.