At a Glance
- Tasks: Manage medical records and provide exceptional customer service in a busy hospital environment.
- Company: Join Nuffield Health, a leading healthcare provider focused on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, and retail discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Strong admin skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 25038 - 25038 £ per year.
Medical Records and Ward Administrator
Leeds Hospital | Administration | Permanent | Full-Time | £25,038 per annum 37.5 hours per week
Nuffield Health is here to take care of the nation's wellbeing.
But to keep doing the right thing for customers and patients, our colleagues need the right level of support.
That's why we're looking for someone who brings a blend of strong administration skills and a passion for exceptional customer care to join us.
As a Medical Records and Ward Administrator at our Leeds Hospital, you will divide your time between the ward reception desk and the Medical Records Department.
You will bring a keen eye for detail, strong secretarial skills and great communication abilities.
You're proficient with Microsoft Office, comfortable working with numbers and you're committed to providing our teams with the best level of support.
Key responsibilities include
- Managing and processing Subject Access Requests (SARs) from start to finish, ensuring all requests are logged, quality checked, and completed accurately within required timescales.
- Maintaining accurate medical records, ensuring they are accessible and up to date for patient admissions and ongoing care.
- Providing high-quality administrative support using CRM systems and Microsoft Office applications.
- Supporting the wider Medical Records team with filing, tracking, and locating patient records.
- Emailing discharge summaries to GP's and ensuring documentation is distributed appropriately.
- Answering calls from patients, responding professionally to enquiries, and escalating concerns to the relevant clinical teams when required.
- Welcoming patients on arrival for admission, greeting them professionally, and escorting them to their rooms.
- Delivering exceptional customer service to patients, visitors, and colleagues at all times.
- Prioritising a busy workload effectively while maintaining a high level of accuracy and attention to detail.
- Remaining calm under pressure and demonstrating professionalism in a fast-paced healthcare environment.
- Key Skills and Attributes
- Strong organisational and administrative skills.
- Excellent attention to detail and accuracy.
- Experience using CRM systems and Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Excellent communication and customer service skills.
- Professional, calm, and approachable manner.
- Ability to work independently and as part of a team.
This role is ideal for someone who enjoys a varied administrative position, has a passion for patient care, and thrives in a busy healthcare environment.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued.
That's why we've developed a benefits package with you in mind.
Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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Medical Records & Ward Administrator in Leeds employer: nuffieldhealth
Nuffield Health is an exceptional employer that prioritises the wellbeing of its colleagues, offering a supportive work environment where your contributions are valued. As a Medical Records & Ward Administrator at our Leeds Hospital, you will benefit from a comprehensive rewards package, including free gym membership and health assessments, while enjoying a culture that fosters personal and professional growth in a dynamic healthcare setting. Join us to make a meaningful impact on patient care and be part of a team that truly cares about your development and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Records & Ward Administrator in Leeds
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like nuffieldhealth.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at nuffieldhealth.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like nuffieldhealth, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Records & Ward Administrator in Leeds
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at nuffieldhealth.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at nuffieldhealth.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to nuffieldhealth. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at nuffieldhealth. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at nuffieldhealth
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research nuffieldhealth’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
