At a Glance
- Tasks: Provide exceptional customer service and support our reception and café areas.
- Company: Join Nuffield Health, a leading gym with a focus on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, and retail discounts.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a positive impact on members' experiences in a friendly environment.
- Qualifications: Great communication skills and basic computer knowledge required.
The predicted salary is between 22534 - 27542 £ per year.
- Front of House Team Member
- Guildford FWC | Customer | Permanent contract | Part time
- 16 hours per week
Making a great first impression is really important.
That's why we need the right person to join us and help greet our members and visitors to the club.
What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
It starts with you.
As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone.
You're flexible, motivated and you show plenty of initiative.
You also have basic computer skills, including Word and Excel.
Responsibilities
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
- Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.
Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as
- free gym membership
- health assessments
- retail discounts
- pension options
At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
#J-18808-Ljbffr
Front of House Team Member (Weekends) in Guildford employer: nuffieldhealth
Nuffield Health is an exceptional employer that prioritises the wellbeing of its colleagues, offering a supportive work environment where your contributions are valued. As a Medical Records & Ward Administrator at our Leeds Hospital, you will benefit from a comprehensive rewards package, including free gym membership and health assessments, while enjoying a culture that fosters personal and professional growth in a dynamic healthcare setting. Join us to make a meaningful impact on patient care and be part of a team that truly cares about your development and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member (Weekends) in Guildford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at nuffieldhealth and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member (Weekends) in Guildford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at nuffieldhealth that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at nuffieldhealth.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at nuffieldhealth get a sense of who you are beyond your experience!
How to prepare for a job interview at nuffieldhealth
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at nuffieldhealth and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
