Nuffield Health in London is seeking a Customer Service Partner Manager to lead our outsourced contact centre partnerships and drive exceptional customer experiences while supporting commercial goals.
You will act as the primary relationship owner for outsourced providers, oversee governance, monitor KPIs and SLAs, and push for continuous improvement across customer journeys. Hybrid working with a competitive salary and benefits package.
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Customer Service Partner Manager: Outsourced Service employer: nuffieldhealth
Nuffield Health Taunton is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where teamwork and customer care are at the forefront. With flexible ad hoc shifts, employees can enjoy a healthy work-life balance while gaining valuable experience in a dynamic gym environment, making it an ideal place for those looking to grow in the health and fitness sector.
