At a Glance
- Tasks: Shape and evolve our Customer and CRM Platform with innovative technology solutions.
- Company: Join Nuffield Health, the UK's largest healthcare charity focused on wellbeing.
- Benefits: Enjoy free gym membership, health assessments, and flexible lifestyle rewards.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer experiences through cutting-edge Salesforce architecture.
- Qualifications: Experience in Salesforce architecture and digital transformation within complex organisations.
The predicted salary is between 72000 - 88000 £ per year.
Nuffield Health is the UK's largest healthcare charity, committed to building a healthier nation through outstanding healthcare, wellbeing and fitness services. As a Platform Architect – Customer & CRM, you will play a key role in shaping and evolving our Customer and CRM Platform, helping to deliver exceptional customer and patient experiences through modern, scalable and integrated technology solutions.
Working closely with technology teams, business stakeholders and architecture colleagues, you will provide technical leadership and strategic direction across the Salesforce ecosystem and wider customer technology landscape.
As our Platform Architect – Customer & CRM you will:
- Own and develop the technology roadmap and architecture for the Salesforce CRM platform and associated customer technologies.
- Design scalable, secure and integrated solutions that support customer, patient and marketing services across Nuffield Health.
- Provide architectural guidance and governance to developers, Salesforce administrators, business analysts and project teams.
- Lead the creation of solution, technical and platform architecture documentation, ensuring alignment with enterprise standards and principles.
- Drive platform improvements and innovation, including DevOps adoption, Salesforce Marketing Cloud expansion and wider ecosystem capabilities.
- Collaborate with architects and stakeholders across the organisation to ensure technology roadmaps support business objectives and digital strategies.
- Support the delivery of digital transformation initiatives that enhance customer experience, operational efficiency and organisational effectiveness.
To succeed as a Platform Architect – Customer & CRM you’ll bring:
- Proven experience designing, implementing and supporting large-scale Salesforce and customer-focused platforms.
- Strong experience of Salesforce architecture, including CRM applications and associated technologies.
- Demonstrable experience delivering digital transformation and modernisation programmes within complex organisations.
- Strong understanding of API-led integration architectures, cloud technologies and platform governance.
- Excellent stakeholder management and communication skills, with the ability to translate complex technical concepts for non-technical audiences.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what’s important to you. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Apply today… It starts with you.
Summary Location: Epsom; London Type: Full time
Technical Architect - Salesforce in London employer: Nuffield Hospitals
Deloitte London is an exceptional employer that prioritises the wellbeing of its employees by offering free gym access and a variety of fitness classes. With a strong focus on personal and professional growth, the company fosters a supportive work culture where team members are encouraged to develop their skills and pursue their passions in fitness and wellbeing. Working in our vibrant London facility not only provides a dynamic environment but also allows you to make a meaningful impact on the health and wellness of our corporate community.
