Overview
In this role you will manage daily gym operations and ensure a smooth opening and closing on shift, while driving member satisfaction and sales. You will lead by example, support colleagues, and uphold high service standards within a supportive healthcare charity environment. You’ll engage with members, conduct tours for prospective members, and help achieve sales targets while maintaining safety and quality. The position combines customer-focused service with operational oversight in a values-driven club culture. This is a chance to shape member experience at Nuffield Health and contribute to their wellbeing mission.
Pay / Benefits
- free gym membership
- health assessments
- retail discounts
- pension options
Responsibilities
- Oversee smooth club operations, including opening and closing when on shift
- Prioritize member satisfaction and build strong member relationships
- Lead by example, support colleagues and uphold quality standards
- Conduct tours for prospective members highlighting benefits
- Oversee health and safety protocols and address issues promptly
- Assist in achieving sales targets
- Able to swim to a high standard and participate in lifeguard duties when needed
Key requirements
- Demonstrable sales experience
- Excellent communication skills
- Collaborative mindset and team leadership
- Customer service oriented
- Can‑do attitude
- Willingness to undergo site training for lifeguard duties
- You must be able to swim to a high standard
- communication
- team leadership
- customer focus
- collaboration
- sales target achievement
- health and safety awareness
Duty Manager in Gosforth employer: Nuffield Hospitals
Nuffield Health Ipswich Hospital is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a focus on clinical excellence and a commitment to continuous improvement, employees benefit from a comprehensive rewards package, including free gym membership and health assessments, all set within a tranquil environment that fosters both personal and professional fulfilment.
