Outpatients Manager in Taunton

Nuffield Health is the UK's largest Healthcare Charity. We're passionate about building a healthier nation and shaping an outstanding Outpatient experience by giving our nursing colleagues more time to care and get to know our patients. It starts with great leadership.

Main duties of the job:

• Lead and oversee the Outpatients Department, including Diagnostics, Preoperative Assessment, and Minor Procedures, ensuring high quality and efficient service delivery.
• Review clinic capacity and utilisation to enhance consultant accessibility and support effective scheduling.
• Collaborate with consultants to optimise clinic templates and maximise use of available space and resources.
• Manage outpatient equipment to ensure all assets remain safe, compliant and fit for purpose.
• Identify and drive service improvement opportunities, contributing to capital planning and investment proposals where appropriate.
• Improve patient flow and reduce waiting times, ensuring a seamless and positive experience for all patients.
• Use performance data and insight to inform service development, enhance efficiency and support strategic decision making.
• Lead, support and develop the Outpatients team, fostering a positive, high-performing and collaborative working environment.
• Ensure delivery of safe, effective and compassionate care in line with clinical standards, governance requirements and organisational values.
• Provide strong clinical leadership, maintaining accountability for clinical quality, operational performance and regulatory compliance.

About us:

Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 50 years. We are constantly investing in our modern hospital. With 3 Ultra Clean Air operating theatres and a Minor Procedures Unit, we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department. Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology and diagnostic imaging. Our most recent CQC inspection was undertaken in Jan 2024 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led.

Job responsibilities:

As our Outpatients Manager, you'll be a clinically registered professional with post-registration experience in Outpatients or a similar acute setting. You'll bring strong leadership capability, ideally gained in a Team Leader or equivalent role, and the confidence to guide, support and develop a high-performing clinical team. You will provide strong clinical leadership to the department, assuming overall accountability for clinical effectiveness and operational management. You'll ensure care is patient-centred, evidence-based, innovative and delivered by a trained, motivated and compassionate team. As part of the senior clinical leadership team, you'll also contribute to local strategy and champion clinical standards across the hospital.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.

Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Qualifications:

As our Outpatients Manager, you'll be a clinically registered professional.

Experience:

As our Outpatients Manager, you'll be a clinically registered professional with post-registration experience in Outpatients or a similar acute setting. You'll bring strong leadership capability, ideally gained in a Team Leader or equivalent role, and the confidence to guide, support and develop a high-performing clinical team.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.