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For Companies At a Glance
- Tasks: Welcome patients, manage enquiries, and ensure a smooth running of the department.
- Company: Join the UK's largest Healthcare Charity focused on wellbeing.
- Benefits: Enjoy competitive pay, holiday entitlement, pension scheme, and discounted gym membership.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Empathy and strong customer service skills are essential.
- Other info: Flexible hours on an ad-hoc basis with opportunities for growth.
Overview
Receptionist
North Staffs Hospital | Customer | Bank | Part time |
£12.33 per hour
As the UK\’s largest Healthcare Charity, we\’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you\’ll help people feel at ease and find their way to where they\’re meant to be. If you\’re sensitive to people\’s needs and passionate about exceptional service, it starts with you.
As a Receptionist, you will:
- Help people feel comfortable when they visit your department
- Use your empathy and customer service skills to build positive relationships
- Answer the phone, deal with enquiries and book appointments
- Welcome patients in person, directing them to the appropriate changing or waiting rooms
- Work closely with colleagues to ensure the department runs smoothly
- Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health North Staffordshire Hospital
At the Nuffield Health North Staffordshire Hospital, we are recognised for our expert clinical care, expertise and friendly atmosphere. Our excellent teamwork and commitment to training has created an innovative clinical environment. Our purpose-build hospital has 39 bedrooms, 3 theatres and 1 minor treatment facility and busy outpatient department. We also provide physiotherapy, pathology, CT, MRI and diagnostic imaging services. We are conveniently located on Clayton Road, off the A519. We also provide free parking for staff.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it\’s a good idea to apply right away to ensure you\’re considered for this role.
It starts with you.
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Receptionist (Bank) employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Bank)
✨Tip Number 1
Get to know the company! Research Nuffield Health and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the workplace culture and might even give you a heads-up on job openings before they’re advertised.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, it shows you’re proactive and serious about the role. Don’t wait too long; apply now to increase your chances!
We think you need these skills to ace Receptionist (Bank)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people and your passion for customer service. A friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight your empathy and customer service skills, and mention any relevant experience that shows you can help people feel at ease.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly. Plus, we consider applications as they come in, so the sooner, the better!
How to prepare for a job interview at Nuffield Health
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at Nuffield Health. Familiarise yourself with their services and how you can contribute to making patients feel comfortable and welcomed.
✨Showcase Your Empathy
During the interview, highlight your customer service skills and provide examples of how you've used empathy in past roles. This is crucial for a receptionist, as you'll be the first point of contact for patients who may be feeling anxious.
✨Prepare for Common Questions
Anticipate questions related to handling difficult situations or managing multiple tasks. Think of specific scenarios where you've successfully navigated challenges, as this will demonstrate your problem-solving abilities.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent Nuffield Health's values from the get-go.