At a Glance
- Tasks: Join our team as a Radiology Administrator, managing patient bookings and enquiries.
- Company: Nuffield Health Warwickshire Hospital offers a range of medical specialties in a supportive environment.
- Benefits: Enjoy perks like free gym membership, health assessments, and retail discounts.
- Other info: Flexible hours with occasional Saturday shifts; apply now to secure your spot!
- Why this job: Be the first point of contact for patients and make a real difference in their healthcare journey.
- Qualifications: Strong communication skills and attention to detail are essential; healthcare experience is a plus.
The predicted salary is between 19234 - 28851 £ per year.
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Radiology Administrator (Part-Time) - 24 hours per week
Warwickshire Hospital | Permanent | Part-Time
£24,043.50 per annum (pro-rata)
24 hours per week
Shifts Available:
We are looking to recruit two friendly and organised Radiology Administrators to join our radiology department, primarily focusing on patient appointment bookings and telephone communication. You will be the first point of contact for patients and referrers, managing high volumes of phone enquiries and ensuring smooth scheduling within the department.
Key Responsibilities:
Manage patient appointment bookings efficiently and accurately, primarily via telephone
Respond promptly and professionally to a high volume of phone enquiries from patients, GPs, and hospital staff
Process referral forms and coordinate appointments with consultants and imaging services
Provide reception duties and respond to face-to-face and email enquiries as required
Support colleagues to maintain effective departmental workflows
Use CRIS and PACS radiology IT systems to assist with administrative tasks
Assist with image transfers between hospitals when needed
What We\'re Looking for:
Excellent telephone communication and customer service skills
Strong organisational and IT skills with attention to detail
Ability to multitask, prioritise workloads, and work well under pressure
Reliable, professional, and a good team player
Knowledge of medical terminology and previous healthcare administrative experience is desirable
Additional Information:
Flexibility may be required to cover occasional Saturdays as service needs evolve.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That\'s why we\'ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
Nuffield Health Warwickshire Hospital.
Nuffield Health Warwickshire Hospital specialties include orthopaedics, spinal surgery, eye care, oncology, diagnostic imaging, and general surgery. We are located on the outskirts of Royal Leamington Spa with easy access by rail and road - we have a large, free car park.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it\'s a good idea to apply right away to ensure you\'re considered for this role.
#J-18808-LjbffrRadiology Administrator in Warwick employer: Nuffield Health
Nuffield Health Warwickshire Hospital is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, flexible part-time opportunities, and a comprehensive benefits package including free gym membership and health assessments, employees are encouraged to thrive both personally and professionally. Located in the picturesque Royal Leamington Spa, the hospital offers easy access and a welcoming environment for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Radiology Administrator in Warwick
✨Tip Number 1
Familiarise yourself with the CRIS and PACS radiology IT systems mentioned in the job description. Having a basic understanding of these systems can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your medical terminology. Since you'll be dealing with patient appointments and referrals, knowing the relevant terms will not only help you communicate effectively but also demonstrate your commitment to the role.
✨Tip Number 3
Practice your telephone communication skills. Since this role involves managing high volumes of phone enquiries, consider role-playing scenarios with a friend or family member to enhance your ability to respond professionally and efficiently under pressure.
✨Tip Number 4
Research Nuffield Health Warwickshire Hospital and its specialties. Understanding the services they offer will not only prepare you for potential questions but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Radiology Administrator in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in healthcare administration, particularly any roles that involved patient communication or appointment scheduling. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your excellent telephone communication skills and organisational abilities. Mention specific examples of how you've successfully managed high volumes of enquiries in previous roles.
Highlight IT Skills:Since the role involves using CRIS and PACS radiology IT systems, emphasise any relevant IT skills or experience you have. If you’ve worked with similar systems before, be sure to mention this in your application.
Show Enthusiasm for the Role:In your application, express your enthusiasm for working in a healthcare environment and your commitment to providing excellent customer service. This can help you stand out as a candidate who is genuinely interested in the position.
How to prepare for a job interview at Nuffield Health
✨Showcase Your Communication Skills
As a Radiology Administrator, you'll be the first point of contact for patients and referrers. During the interview, demonstrate your excellent telephone communication skills by speaking clearly and confidently. Be prepared to discuss how you've handled high volumes of enquiries in the past.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills to manage appointment bookings efficiently. Share specific examples from your previous experience where you successfully prioritised tasks and maintained attention to detail, especially under pressure.
✨Familiarise Yourself with Relevant IT Systems
Knowledge of CRIS and PACS radiology IT systems is beneficial. If you have experience with similar systems, mention it during the interview. If not, do some research on these systems to show your willingness to learn and adapt.
✨Demonstrate Teamwork and Flexibility
Being a good team player is essential in this role. Prepare to discuss how you've collaborated with colleagues in the past and be ready to express your flexibility regarding working hours, including occasional Saturdays, to meet service needs.
