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- Tasks: Lead HR system improvements and optimise operational processes for better employee services.
- Company: Join a dynamic team focused on enhancing People Operations with innovative solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and a range of wellness rewards.
- Why this job: Make a real impact by transforming HR systems and processes for a better workplace.
- Qualifications: Experience in HR systems, strong Workday knowledge, and excellent project management skills.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for a Change Lead to join the People Services Performance & Improvement team with significant experience improving HR systems and operational processes, with strong hands-on knowledge of Workday. This role is centred on enhancing the effectiveness, accuracy, and efficiency of our People Operations environment through system changes, process optimisation, and well-governed ways of working.
Working closely with HR, Technology, and Data teams, you will lead system changes, process redesign, and operational improvement projects that strengthen our employee services and ensure our People Operations function runs smoothly and efficiently.
As the People Operations Change Lead you will:
- Work with the core Workday Tech Team to deliver configuration updates that keep business processes efficient and aligned with People Operations priorities.
- Translate operational requirements into clear system changes and support technical colleagues through delivery.
- Build project plans, timelines, business cases, and benefits measures for HR system and workflow improvements.
- Lead end-to-end digital and operational projects across People Services, tracking progress, managing risks, and ensuring delivery meets governance standards.
- Act as a custodian of People processes, ensuring they are well-defined, consistent, documented, and compliant.
- Coach colleagues on process ownership and continuous improvement practices.
- Communicate change clearly and support user adoption through training, guidance, and engagement.
To succeed as our People Change Lead you will bring:
- Experience leading HR system and operational improvement projects.
- Strong practical Workday experience (business processes, condition rules, diagnosing issues).
- Proven project management skills and a track record of delivering system or process enhancements.
- Confidence working with data and identifying opportunities for improvement.
- Excellent communication and stakeholder engagement skills.
- Solid understanding of HR processes and the employee data lifecycle.
Location & Conditions: Epsom | Hybrid Working | People Services | Fixed-term - Maternity Cover | Full Time
Competitive salary available, depending on experience. 37.5 hours per week. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
People Operations Change Lead (HR Technology & Workflow Devpt.) employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Change Lead (HR Technology & Workflow Devpt.)
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and tech, especially those who have experience with Workday. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past projects in HR systems and operational improvements. This will give you an edge during interviews and show how you can add value.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on your project management experience and Workday knowledge. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace People Operations Change Lead (HR Technology & Workflow Devpt.)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Operations Change Lead. Highlight your experience with HR systems, especially Workday, and any projects you've led that improved operational processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed change in HR environments and how you can bring that expertise to our team.
Showcase Your Project Management Skills: Since this role involves leading projects, be sure to detail your project management experience. Mention any tools or methodologies you’ve used and how they helped you deliver successful outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nuffield Health
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Be ready to discuss specific features, processes, and any challenges you've faced while using it. This will show that you have the hands-on experience they’re looking for.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you led HR system improvements or operational changes. Highlight your project management skills by discussing how you built project plans, managed risks, and ensured delivery met governance standards.
✨Communicate Clearly and Confidently
Since this role involves a lot of stakeholder engagement, practice articulating your thoughts clearly. Think about how you would explain complex changes to non-technical colleagues and be ready to demonstrate your communication style during the interview.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve coached others on process ownership and continuous improvement practices. Share specific examples of how you’ve identified opportunities for enhancement and the impact those changes had on the organisation.