Key Client Director

Key Client Director

Location: Barbican, London | Work Arrangement: Hybrid (1-2 days onsite) | Employment Type: Full Time | Duration: Permanent | Hours: 37.5 per week | Salary: Competitive (based on experience)

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award‑winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s well‑being. It starts with passion and commitment to quality. It starts with you.

Are you an accomplished sales professional with a passion for building strong client relationships and driving sustainable growth? Join Nuffield Health as a Key Client Director, where you’ll manage relationships with our most valued corporate clients, ensuring exceptional service, retention, and revenue growth.

Key Responsibilities

• Lead strategy and develop and deliver sector‑specific client and sales strategies to achieve sustainable revenue growth.
• Drive performance, monitor and control client budgets, ensuring spend aligns with agreed variances.
• Grow revenue by protecting, developing, and growing annual revenue for your assigned portfolio.
• Build relationships and engage with key internal and external stakeholders to create conditions for long‑term growth.
• Expand opportunities through retaining existing business, identifying cross‑sell opportunities, and securing new profitable revenue.
• Influence the market and network with sector stakeholders to promote Nuffield Health products and services.
• Champion innovation by keeping clients informed about Nuffield Health’s leadership, strategy, and innovations.
• Shape solutions and define market requirements to influence product development and pricing.
• Collaborate with partners to deliver complete customer solutions.
• Win business and contribute to competitive tenders and negotiations.
• Promote services and drive referrals into other Nuffield Health services, including fitness, secondary care, and charitable activities.

What We’re Looking For

• Proven experience as a proactive B2B sales professional (both hunting and farming).
• Demonstrated success in achieving and exceeding revenue targets.
• Exceptional interpersonal and communication skills.
• Ability to deliver high‑quality work under tight deadlines.
• Strong analytical and conceptual reasoning skills.
• Credible presence with advanced negotiation and conflict resolution abilities.
• Commercial awareness with solid P&L understanding.
• Collaborative approach with a focus on outcomes.
• A solid understanding of the healthcare environment and in depth understanding of business development.

Healthcare industry experience would be an advantage, but not essential.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.