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- Tasks: Deliver outstanding customer service and support reception and café areas.
- Company: Dynamic health and fitness organisation in Greater London.
- Benefits: Free gym membership, health assessments, and flexible hours.
- Why this job: Join a vibrant team and create a welcoming atmosphere for members.
- Qualifications: Strong communication skills, basic computer skills, and swimming ability.
- Other info: Part-time role with opportunities for personal growth in the fitness industry.
The predicted salary is between 13 - 16 £ per hour.
A health and fitness organization in Greater London is seeking a Front of House Team Member to provide exceptional customer service and support the reception and café areas.
The role requires strong communication skills, basic computer skills, and the ability to swim. You will create a friendly and professional atmosphere for all members and visitors, while enjoying a benefits package including free gym membership and health assessments.
Guest Experience Lead - Gym Front of House (Part-Time) employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Gym Front of House (Part-Time)
✨Tip Number 1
Make sure to showcase your communication skills during the interview. We all know that a friendly and professional atmosphere is key in this role, so be ready to share examples of how you've provided exceptional customer service in the past.
✨Tip Number 2
Don’t forget to highlight your computer skills! Even basic ones can make a difference. We recommend brushing up on any relevant software or systems that might be used at the gym, so you can hit the ground running.
✨Tip Number 3
If you can swim, flaunt it! This role requires swimming ability, so be prepared to discuss your experience in the water. It shows you're not just a great communicator but also fit for the job!
✨Tip Number 4
Finally, apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get you one step closer to joining our team.
We think you need these skills to ace Guest Experience Lead - Gym Front of House (Part-Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create that friendly and professional atmosphere we’re after. Don’t be afraid to share a bit about yourself and what makes you passionate about customer service.
Tailor Your Application: Make sure to tailor your application to the role of Guest Experience Lead. Highlight your communication skills and any relevant experience in customer service or front of house roles. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Nuffield Health
✨Know the Company
Before your interview, take some time to research the health and fitness organisation. Understand their values, mission, and what makes them stand out in Greater London. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Lead, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Customer Service Mindset
Think about what exceptional customer service means to you and be ready to discuss it. Share specific instances where you went above and beyond for a customer. This will highlight your commitment to creating a friendly and professional atmosphere.
✨Be Ready to Discuss Your Skills
Since basic computer skills are required, be prepared to talk about your experience with relevant software or systems. Also, don’t forget to mention your swimming ability, as it’s a unique requirement for this role. Being confident about your skills will leave a positive impression.
