Fitness Lead

Senior Corporate Fitness & Wellbeing Advisor
Hogan Lovells | Corporate Fitness | Permanent | Full Time
£29,960.32 per annum

40 hours per week

The aim of this role is to support the Assistant Programme Director in driving high standards of operational excellence on the gym floor, delivery of fitness services and help develop the Fitness and Wellbeing Advisors and the broader strategic fitness proposition inc. engagement activities (challenges, workshops, classes).

Act as a day-to-day coach to the Fitness and Wellbeing Advisors to ensure they feel supported and are developing within their roles. Deliver exceptional customer service, whether interacting and supporting members through gym walks or motivating members in delivering our fitness services, presentations and other activities.

Reporting to the Assistant Programme Director, you will proactively want to develop your knowledge and skills, attending training courses as required, in order to strive to be the best in your profession.

You will do your utmost with passion to hold the One Wellbeing Team Characteristics/Values and team expectations at the heart of your work.

Educational Qualifications – Essential:

• You’ll have CIMSPA membership.
• Level 3 Personal Trainer qualification.
• Qualifications in Group Exercise and/or Additional qualifications to show professional development.

Educational Qualifications – Desirable:

• Degree in Sports Science or equivalent.
• Special populations specialist qualifications.

Experience, Knowledge & Expertise – Essential:

• A highly professional, level 3 qualified personal trainer.
• Driving awareness of fitness services and proactively implementing new initiatives and fitness trends.
• Proven experience in effectively designing and managing fitness programmes and studio classes.
• Hands on approach and passion for fitness and members.
• Proven track record of achieving monthly targets and KPIs.
• Excellent written and oral skills, with an understanding of needs analysis, and effective communication at all levels.
• Strong team player who can proactively contribute ideas to improve member satisfaction, performance and client service standards.
• Able to manage tasks and workload in relation to deadlines and targets.

Experience, Knowledge & Expertise – Desirable:

• Management and development of fitness services.
• Strong background in corporate or commercial fitness.
• At least 2 years’ experience in Personal Training.
• Marketing and experience in digital promotions.
• Track record in driving and developing PT Sessions.
• Confident IT skills – Word and Excel; Gym Manager and knowledge of My Wellness Cloud systems are desirable.

Role Specific Competencies:

• Ensure consistent high standards in quality of delivery of all Fitness Services and Memberships: Educate, coach, support and mentor team to ensure Fitness appointments are delivered in line with protocols, best teaching methods and best practices.
• Lead and drive fitness services to meet KPIs: From programmes, workshops to outreach engagement and personal training.
• Ensure the team delivers a high quality member experience: Including reception, gym floor interaction, gym tidiness, cleaning, etc.
• Monitor and report group exercise engagement and utilisation: Reviewing group exercise timetable.
• External Class Instructor Management: Set-up of freelancers including agreement of services, qualifications, insurance, and payment processing.
• One Wellbeing Qualification Matrix: Keep up to date certifications and qualifications for team and freelancers.

Role Expectations:

• Deliver all fitness and wellbeing services to an exceptional professional standard.
• Understand all Health & Safety policies for the facility.
• Maintain daily cleanliness of the gym equipment and area to required standards.
• Ensure members are aware of all services and facilities.
• Keep accurate, up to date administrative records.
• Attend weekly Catch-Ups, Team Meetings, Monthly 1-1’s, and Annual Performance Reviews.
• Support the promotion of the wellbeing facility with an accurate knowledge of services and future events.
• Able to quickly learn new IT Systems.

Any Other Relevant Information:

This job profile sets out the current duties of the post that may vary from time to time without changing the character of the job or the level of responsibility entailed.

Helping you feel good:

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind, including free gym membership, health assessments, retail discounts, and pension options. This role also includes paid overtime.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early. It’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

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