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- Tasks: Lead our gym, ensuring member satisfaction and smooth operations.
- Company: Join Nuffield Health, the UK's largest healthcare charity dedicated to fitness and wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible pension options.
- Why this job: Be part of a supportive team, making a real impact on members' lives while advancing your career.
- Qualifications: Sales experience and strong communication skills are essential; swimming ability is a must.
- Other info: Apply now to secure your chance; we review applications as they come in!
The predicted salary is between 22400 - 33600 £ per year.
Duty Manager – Sales
Bishops Stortford FWC | Management Team | Permanent | Full time
Up to £28,000 per annum (inclusive of commission)
40 hours per week
Nuffield Health is the UK\’s largest Healthcare Charity. We\’re here to do important work. As we expand our team, we\’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you\’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You\’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a \’can do\’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what\’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it\’s a good idea to apply right away to ensure you\’re considered for this role.
It starts with you.
Duty Manager employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Nuffield Health's values and mission. Understanding their commitment to member satisfaction and community health will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Prepare to discuss your previous sales experience in detail. Be ready to share specific examples of how you've successfully met or exceeded sales targets, as this is a key aspect of the Duty Manager role.
✨Tip Number 3
Demonstrate your leadership skills by thinking of instances where you've supported or guided colleagues. Highlighting your ability to lead by example will resonate well with the management team at Nuffield Health.
✨Tip Number 4
Showcase your passion for fitness and customer service. Engage in conversations about your own fitness journey and how you can contribute to creating a positive environment for members, which is crucial for this role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Duty Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant sales experience, communication skills, and any leadership roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance member satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Nuffield Health's mission. Provide specific examples of how you've successfully engaged with customers and led teams in previous positions, showcasing your 'can do' attitude.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager.
How to prepare for a job interview at Nuffield Health
✨Showcase Your Sales Experience
As a Duty Manager, sales experience is crucial. Be prepared to discuss specific examples of how you've successfully met or exceeded sales targets in previous roles. Highlight your strategies and the impact they had on customer satisfaction.
✨Demonstrate Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider preparing answers to common interview questions that showcase your ability to engage with members and colleagues effectively.
✨Emphasise Member Satisfaction
Nuffield Health prioritises member satisfaction, so be ready to share your approach to fostering positive relationships with customers. Think of examples where you went above and beyond to ensure a great experience for members.
✨Prepare for Health and Safety Questions
Since overseeing health and safety protocols is part of the job, brush up on relevant regulations and best practices. Be ready to discuss how you would handle potential safety issues and ensure a safe environment for all members.
