At a Glance
- Tasks: Manage daily gym operations and ensure member satisfaction.
- Company: Nuffield Health is the UK's largest healthcare charity, dedicated to fitness and wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible working hours.
- Why this job: Join a supportive team and make a real impact on members' fitness journeys.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service required.
- Other info: Part-time role with 32 hours per week; apply early as positions may close quickly.
The predicted salary is between 16968 - 18840 £ per year.
Duty Manager
Telford | Gym | Permanent | Part Time
Up £28,204.80 pro rata
32 hours per week
Overview
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
Responsibilities
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Benefits
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health
Join Nuffield Health and create the future you want, today.
We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
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Duty Manager employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Nuffield Health's values and mission. Understanding their commitment to member satisfaction and community health will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Prepare to discuss your previous sales experience in detail. Think of specific examples where you've successfully engaged customers or met sales targets, as this will demonstrate your capability to contribute to Nuffield Health's objectives.
✨Tip Number 3
Practice your communication skills by engaging with friends or family about fitness and health topics. Being able to articulate your passion for fitness and customer service will be crucial when interacting with members and colleagues.
✨Tip Number 4
Research common health and safety protocols in gym environments. Being knowledgeable about these procedures will not only prepare you for the role but also show your proactive approach to ensuring member safety.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your skills and experiences align with what Nuffield Health is looking for.
Highlight Relevant Experience: Emphasise your sales experience and any previous roles in customer service or management. Use specific examples to demonstrate your ability to engage with members and lead a team effectively.
Show Enthusiasm: Convey your passion for fitness and customer service in your application. Nuffield Health values individuals who are enthusiastic and have a 'can do' attitude, so make sure this comes across in your writing.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for the Duty Manager role.
How to prepare for a job interview at Nuffield Health
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and health during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with Nuffield Health's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Duty Manager.
✨Highlight Leadership Experience
Be ready to talk about your leadership style and provide examples of how you've successfully led a team. Emphasise your ability to support and guide colleagues while maintaining high standards, which is key for this role.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety protocols relevant to gym environments. Be prepared to discuss how you would handle potential issues swiftly and effectively, showcasing your readiness for the responsibilities of the position.