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- Tasks: Manage the gym, ensuring member satisfaction and smooth operations.
- Company: Nuffield Health is the UK's largest healthcare charity, dedicated to improving lives.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and pension options.
- Why this job: Join a supportive team, make a difference, and advance your career in fitness.
- Qualifications: Sales experience, excellent communication skills, and a passion for customer service required.
- Other info: Part-time role with 32 hours per week; apply early as positions fill quickly.
The predicted salary is between 16400 - 20500 £ per year.
Duty Manager
Milngavie FWC | Fitness | Permanent | Part Time
£27,477.98 pro rata, dependent on experience
32 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
#J-18808-Ljbffr
Duty Manager employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Nuffield Health's values and mission. Understanding their commitment to member satisfaction and community health will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your sales skills and ability to lead a team. Highlight situations where you successfully improved customer satisfaction or achieved sales targets, as these are key aspects of the Duty Manager role.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews with friends or family. Focus on conveying your passion for fitness and customer service, as well as your ability to foster relationships with members and colleagues.
✨Tip Number 4
Research common health and safety protocols in fitness environments. Being knowledgeable about these procedures will not only prepare you for potential questions but also demonstrate your commitment to maintaining a safe and welcoming environment for all members.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Duty Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets and enhance member satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and collaborative spirit, and provide examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at Nuffield Health
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and health during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with Nuffield Health's mission.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams or projects in the past, showcasing your ability to support and guide colleagues while maintaining high standards.
✨Highlight Customer Service Experience
Customer satisfaction is key in this role. Be ready to discuss specific instances where you've gone above and beyond to ensure customer happiness, and how you would apply that same dedication at Nuffield Health.
✨Prepare for Sales Discussions
Since achieving sales targets is part of the job, think about your previous sales experience. Be prepared to discuss strategies you've used to meet or exceed targets, and how you can contribute to Nuffield Health's success.
