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- Tasks: Welcome patients and manage radiology appointments in a busy healthcare environment.
- Company: Join Nuffield Health, a leading provider of private healthcare in South Wales.
- Benefits: Earn £12.33 per hour, enjoy flexible hours, and access discounted gym membership.
- Why this job: Be the face of our Radiology team and make a real difference in patient care.
- Qualifications: Great communication skills and a passion for helping others are essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 10 - 15 £ per hour.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad‑hoc basis to suit the needs of the business and your availability. Our Radiology Administration team in our Nuffield Cardiff Bay Clinic currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we will support you to be your best.
The Radiology department is a small but busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT. As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Cardiff Nuffield Hospitals. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service while undertaking a wide variety of duties.
The Role:
- Welcome patients, in person, and directing them to the appropriate waiting rooms.
- Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
- Put people at ease when they visit our department.
- Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
- Answering the phone, processing queries and dealing with enquiries.
- Help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
- Support clinical staff.
- Downloading and transferring of images between hospitals.
- Distributing imaging reports to referring clinicians.
To succeed as a Radiology Administrator, you will have:
- Great communication, organisational & analytical skills.
- The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
- Experience of working within Healthcare administration or Radiology reception (ideally).
- Good IT and keyboard skills (NVQ level 2 in business administration desirable).
- Knowledge of clinical terminology (desirable).
Key information about the role:
The department is currently open from 8 am to 8 pm and will require different shift work to cover the workload, annual leave and any sickness.
Helping you feel good:
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.
Cardiff & Vale Hospitals Nuffield Health Cardiff and Vale Hospitals provide first class private healthcare to the immediate local areas of Cardiff and the Vale of Glamorgan, as well as across South Wales and surrounding regions. Our two hospitals, The Vale Hospital (mainly in‑patients) and Cardiff Bay Hospital (day cases) are multi‑specialty hospitals which combine the finest consultants, the latest medical technology, with the unrivalled reputation of Nuffield Health.
The Vale Hospital is a purpose built, modern hospital located in beautiful surroundings of the Vale of Glamorgan. We provide 30 in‑patient rooms within a very tranquil hospital setting and were recently identified as one of the top 30 most technologically advanced hospitals in the world. We host 2 fully digital ultra clean air operating theatres, an excellent physiotherapy department, 24‑hour high dependency, surgical and medical RMO cover and exemplary outpatients and diagnostic service. The patient feedback for our hospital is one of the best within the Nuffield Health estate and this is something our staff and consultants are very proud of.
Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.
Radiology Administrator (Bank) in Cardiff employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radiology Administrator (Bank) in Cardiff
✨Tip Number 1
Get to know the Radiology department! Research the different modalities like MRI and CT, so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to jump in!
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Nuffield Health, think of scenarios where you might need to put patients at ease. Role-play with a friend or family member to get comfortable with those interactions.
✨Tip Number 3
Brush up on your IT skills! Familiarise yourself with common healthcare software and databases. Being tech-savvy will help you manage radiology diaries and patient information smoothly, which is key for this role.
✨Tip Number 4
Apply through our website ASAP! We review applications as they come in, so the sooner you apply, the better your chances. Don’t wait around – take that step towards joining our awesome team!
We think you need these skills to ace Radiology Administrator (Bank) in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for healthcare and patient care shine through. We want to see your dedication and commitment to providing excellent service in the Radiology department.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in healthcare administration or radiology reception. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: In your cover letter, explain your skills and experiences clearly. Use straightforward language to demonstrate your ability to communicate sensitive information effectively, just like you would with our patients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed quickly, especially since we review applications as they come in!
How to prepare for a job interview at Nuffield Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Radiology Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as scheduling appointments and managing databases. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Radiology Administrator, you'll need to interact with patients and staff regularly. Prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations. Practising clear and empathetic responses can really set you apart during the interview.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills, so be ready to discuss how you manage your time and tasks. Think of specific instances where you've successfully juggled multiple responsibilities or improved processes in a busy environment. This will show that you're capable of handling the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, department, and company culture. This not only shows your interest but also helps you determine if Nuffield Health is the right fit for you. Ask about their approach to patient care or how they support staff development.
