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- Tasks: Provide essential admin support and greet patients at Tunbridge Wells Hospital.
- Company: Join the UK's largest Healthcare Charity and make a difference.
- Benefits: Part-time role with competitive salary and supportive work environment.
- Why this job: Be part of a talented team shaping the health of the nation.
- Qualifications: Confident communicator with GCSEs in English and Maths preferred.
- Other info: Flexible shifts and opportunities for personal growth.
The predicted salary is between 24531 - 24531 £ per year.
Tunbridge Wells Hospital | Administration | Permanent | Part time £24,531 per annum pro rata 19 hours per week
Are you a confident and customer‑focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
Our ward team in our Tunbridge Wells Hospital currently have an internal opportunity for a Ward Administrator. Continue your journey with us whilst we’ll support you to be your best.
As our Ward Administrator you will:
- Provide efficient and effective administrative support to the standards and time scales required
- Meet and greet patients to the ward
- Admit patients to the ward and make straightforward appointment bookings and amendments
- File, store, retrieve, collate and upload information/items accurately and efficiently
- Handle queries within the remit of own role and upscale more complex/serious issues to senior staff where required
- Co‑ordinate, plan and organise a range of activities
- Complete electronic and/or manual data entry/record keeping in an accurate and timely manner, to agreed format and standards
- Assist the Medical Records team when required
07.00‑17.00 (two shifts) during the week, one in four Saturday mornings 07.00‑14.00
To succeed as a Ward Administrator you will need:
- Be a confident and customer‑focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.
- Ideally be educated to GCSE in English and Maths, with NVQ Level 1 in Business and Administration or equivalent.
- Have good IT and keyboard skills.
- Have experience within an administrative or customer facing environment would be a real advantage.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you
Ward Administrator in Royal Tunbridge Wells employer: Nuffield Health Tunbridge Wells Hospital
Contact Detail:
Nuffield Health Tunbridge Wells Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Research Tunbridge Wells Hospital and its values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their mission.
✨Tip Number 2
Practice your communication skills. As a Ward Administrator, you'll be interacting with patients and staff regularly. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or handled queries efficiently. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website ASAP! We’re reviewing applications as they come in, so don’t wait around. The sooner you apply, the better your chances of landing that Ward Administrator role!
We think you need these skills to ace Ward Administrator in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, especially in an administrative role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great fit for the Ward Administrator role.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to match the job description. We’re looking for specific skills and experiences that align with the responsibilities of the Ward Administrator position, so make sure to showcase those.
Apply Early!: We review applications as they come in, so don’t wait around! If this role sounds like a good fit for you, head over to our website and apply now to increase your chances of being considered.
How to prepare for a job interview at Nuffield Health Tunbridge Wells Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the tasks mentioned in the job description, like patient admissions and data entry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Ward Administrator, you'll be interacting with patients regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled queries or resolved issues, as this will illustrate your ability to manage patient interactions effectively.
✨Brush Up on Your IT Skills
Since good IT and keyboard skills are essential for this role, take some time to practice using common software tools. Be ready to discuss your experience with data entry and record-keeping, and if possible, mention any specific systems you've used in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.