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- Tasks: Welcome patients, manage enquiries, and ensure smooth department operations.
- Company: Join the UK's largest Healthcare Charity, Nuffield Health.
- Benefits: Earn £12.58 per hour, enjoy gym discounts, and access a pension scheme.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible ad-hoc hours to fit your schedule and excellent career growth opportunities.
The predicted salary is between 12 - 12 £ per hour.
Tunbridge Wells Hospital | Customer | Bank Contract - Ad hoc £12.58 per hour
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Receptionist/Telephonist at our Tunbridge Wells Hospital, you’ll have great communication, IT and telephone and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
As a Receptionist, you will:
- Help people feel comfortable when they visit your department
- Use your empathy and customer service skills to build positive relationships
- Answer the phone, deal with enquiries and book appointments
- Welcome patients in person, directing them to the appropriate changing or waiting rooms
- Work closely with colleagues to ensure the department runs smoothly
- Prepare clinical paperwork, referral forms, and terms and conditions
Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health Tunbridge Wells Hospital. The Nuffield Health Tunbridge Wells Hospital are recognised for their friendly atmosphere, clinical expertise, and high standards of care. Our purpose-built hospital has been established since 1968. With 40 en-suite bedrooms, a busy outpatients and pre-assessment departments. We also provide a diagnostic imaging service (MRI, CT, Ultrasound, Mammography and X-ray), pathology, paediatric unit, surgical recovery ward, cancer care unit, 3 state of the art operating theatres and physiotherapy services.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.
Receptionist (Bank) in Royal Tunbridge Wells employer: Nuffield Health Tunbridge Wells Hospital
Contact Detail:
Nuffield Health Tunbridge Wells Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Bank) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Research Nuffield Health and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you see the job listing. The sooner you get your application in, the better your chances are of landing that receptionist role at Tunbridge Wells Hospital.
We think you need these skills to ace Receptionist (Bank) in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people and your passion for exceptional service. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in healthcare administration or reception work. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and easy to read. Use clear language to explain your skills and experiences, especially when it comes to handling sensitive information. We appreciate clarity!
Apply Early!: Don’t wait around! We consider applications as they come in, so the sooner you apply through our website, the better your chances. Get your application in and show us why you’d be a great fit!
How to prepare for a job interview at Nuffield Health Tunbridge Wells Hospital
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at Nuffield Health. Familiarise yourself with their services and how you can contribute to making patients feel comfortable and welcomed.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with patients. Share examples from your past experiences where you've successfully handled sensitive situations or provided exceptional customer service.
✨Practice Clear Communication
Since the role requires explaining complicated information clearly, practice articulating your thoughts. You might want to rehearse common scenarios you could face on the job, ensuring you can convey information in a sympathetic and easy-to-understand manner.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the workplace culture aligns with your values, especially regarding patient care and teamwork.