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- Tasks: As a Receptionist, you'll welcome patients and manage enquiries with empathy and professionalism.
- Company: Join Nuffield Health, the UK's largest Healthcare Charity dedicated to national wellbeing.
- Benefits: Enjoy flexible hours, holiday entitlement, pension scheme, and discounted gym membership for just £25/month.
- Why this job: Make a real impact by helping others feel at ease in a supportive healthcare environment.
- Qualifications: Great communication skills and ideally some experience in healthcare administration or reception.
- Other info: This is a bank contract role, offering flexibility to fit your schedule.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
As a Receptionist, you will:
- Help people feel comfortable when they visit your department
- Use your empathy and customer service skills to build positive relationships
- Answer the phone, deal with enquiries and book appointments
- Welcome patients in person, directing them to the appropriate changing or waiting rooms
- Work closely with colleagues to ensure the department runs smoothly
- Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Receptionist (Bank) employer: Nuffield Health Bristol Hospital
Contact Detail:
Nuffield Health Bristol Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Bank)
✨Tip Number 1
Familiarise yourself with the specific needs of a healthcare environment. Understanding the unique challenges and sensitivities involved in patient care will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills, especially in explaining complex information clearly and empathetically. Role-playing scenarios with friends or family can help you refine this skill.
✨Tip Number 3
Network with current or former employees of Nuffield Health. They can provide valuable insights into the company culture and what they look for in a receptionist.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since this is a bank contract, showing that you can adapt to varying schedules will be a plus.
We think you need these skills to ace Receptionist (Bank)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at Nuffield Health. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to empathise with patients. Use specific examples from your past experiences to demonstrate your skills in communication and administration.
Highlight Relevant Experience: If you have previous experience in healthcare administration or a similar role, make sure to emphasise this in your CV. Detail your responsibilities and achievements to show how they relate to the Receptionist position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Nuffield Health Bristol Hospital
✨Show Your Empathy
As a Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your ability to empathise with others during the interview. Share examples of how you've helped people feel comfortable in previous roles.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you convey complex information clearly and sympathetically. You might want to provide specific instances where your communication skills made a difference.
✨Familiarise Yourself with Healthcare Administration
If you have experience in healthcare administration, make sure to mention it. If not, do some research on common practices and terminology used in the field. This will show your commitment and understanding of the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult patients or managing multiple tasks at once. Think through potential scenarios and how you would respond effectively.
