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- Tasks: Welcome patients, manage enquiries, and ensure smooth department operations.
- Company: Join Nuffield Health, the UK's largest Healthcare Charity dedicated to wellbeing.
- Benefits: Enjoy perks like free gym membership, health assessments, and retail discounts.
- Why this job: Make a difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and ideally some experience in healthcare administration.
- Other info: Part-time role with flexible weekend hours, perfect for students!
The predicted salary is between 19625 - 29250 £ per year.
Receptionist
Cambridge Hospital | Front of House | Permanent contract | Part time
£24,531 pro rata
15 hours per week
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
As a Receptionist, you will:
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Help people feel comfortable when they visit your department
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Use your empathy and customer service skills to build positive relationships
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Answer the phone, deal with enquiries and book appointments
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Welcome patients in person, directing them to the appropriate changing or waiting rooms
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Work closely with colleagues to ensure the department runs smoothly
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Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
#J-18808-Ljbffr
Receptionist (Weekends) employer: Nuffield Health Brentwood
Contact Detail:
Nuffield Health Brentwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Weekends)
✨Tip Number 1
Familiarise yourself with the specific services and values of Nuffield Health. Understanding their mission and how they prioritise patient care will help you align your responses during any interviews or conversations.
✨Tip Number 2
Practice your communication skills, especially in explaining complex information clearly and empathetically. Role-playing scenarios with friends or family can help you feel more confident when interacting with patients.
✨Tip Number 3
Network with current or former employees of Nuffield Health. They can provide valuable insights into the company culture and what it takes to succeed as a receptionist in their environment.
✨Tip Number 4
Be prepared to discuss your previous experience in healthcare administration or customer service. Think of specific examples that showcase your ability to handle sensitive situations and build rapport with clients.
We think you need these skills to ace Receptionist (Weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer service and your ability to empathise with patients. Use specific examples from your past experiences to demonstrate your skills in communication and administration.
Highlight Relevant Experience: If you have previous experience in healthcare administration or a similar role, make sure to emphasise this in your CV. Detail your responsibilities and achievements to show how they relate to the Receptionist position.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and personal statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nuffield Health Brentwood
✨Showcase Your Communication Skills
As a receptionist, clear communication is key. During the interview, demonstrate your ability to explain information clearly and sympathetically. You might want to practice answering common questions in a way that reflects your understanding of sensitive topics.
✨Highlight Relevant Experience
If you have previous experience in healthcare administration or reception, make sure to discuss it. Share specific examples of how you handled patient enquiries or managed appointments, as this will show your familiarity with the role.
✨Emphasise Empathy and Customer Service
Nuffield Health values exceptional service. Be prepared to share instances where you went above and beyond for a customer or patient. This will illustrate your commitment to making people feel comfortable and valued.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult patient or managing multiple phone calls. Think through potential scenarios and your responses ahead of time to demonstrate your problem-solving skills.
