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- Tasks: Greet members and visitors, providing exceptional customer service at our gym.
- Company: Join Nuffield Health, a leading health and fitness organisation dedicated to wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and flexible working options.
- Why this job: Be part of a friendly team that values your contribution and promotes a healthy lifestyle.
- Qualifications: Basic computer skills and a high standard of swimming are required; training provided.
- Other info: Apply now to secure your chance; we review applications as they come in!
The predicted salary is between 21500 - 30000 £ per year.
Front of House Team Member
Doncaster | Gym | Permanent | Full time
£25,646.40 per annum
40 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception, including demonstrating attention to detail and initiative
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
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Front of House Team Member employer: Nuffield Health Brentwood
Contact Detail:
Nuffield Health Brentwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the team. Whether it's through a phone call or in-person chat, demonstrate your ability to communicate effectively and warmly.
✨Tip Number 2
Familiarise yourself with the gym environment and the services offered. This will help you answer queries confidently and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Highlight your flexibility and willingness to learn new skills, especially regarding lifeguard training. Being open to taking on additional responsibilities can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you can contribute to creating a friendly and professional atmosphere at the gym. Think of examples from past experiences where you've successfully made others feel valued and welcomed.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your customer service skills, communication abilities, and flexibility. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Highlight Relevant Skills: Make sure to emphasise your basic computer skills, such as proficiency in Word and Excel, as well as any experience you have in a similar role. This will show that you are prepared for the tasks involved in the job.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at Nuffield Health Brentwood
✨Showcase Your Customer Service Skills
As a Front of House Team Member, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, demonstrating your empathy and communication skills.
✨Demonstrate Your Initiative
The role requires someone who can take the initiative. Think of situations where you went above and beyond in your previous roles. Be ready to discuss how you contributed to a positive environment or improved processes at your workplace.
✨Be Personable and Approachable
First impressions matter! Practice being warm and welcoming in your responses. During the interview, smile and maintain eye contact to convey your friendliness and approachability, which are key traits for this position.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and how you would handle specific scenarios at the front desk. Think about common challenges in customer service and prepare thoughtful responses that highlight your skills and adaptability.
