At a Glance
- Tasks: Greet members and visitors, providing exceptional customer service at our reception and café.
- Company: Join Nuffield Health, a supportive and health-focused organisation.
- Benefits: Enjoy free gym membership, health assessments, and lifestyle rewards.
- Why this job: Make a positive impact on people's day while working in a friendly environment.
- Qualifications: Great communication skills and basic computer knowledge required.
- Other info: Flexible part-time role with opportunities for personal growth.
The predicted salary is between 15700 - 19500 £ per year.
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Front of House Team Member at our Croydon Central club, you’ll bring great communication skills, both face‑to‑face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Provide exceptional and efficient customer service to everyone who visits our club
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.
Front of House Team Member in Croydon employer: Nuffield Health Brentwood
Contact Detail:
Nuffield Health Brentwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Croydon
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on Nuffield Health. Understand their values and what they stand for. This will help you connect your skills and experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can provide exceptional customer service, just like they want from a Front of House Team Member.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the role and are ready to represent the friendly, welcoming environment they’re aiming for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Front of House Team Member in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided excellent customer service or worked in a team, as this is key for us.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it ensures you’re considered as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Nuffield Health Brentwood
✨Know the Company
Before your interview, take some time to research Nuffield Health. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your empathy and communication skills during the interview.
✨Practice Common Interview Questions
Get ready for typical interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of creating a welcoming environment for visitors.