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- Tasks: Manage patient bookings and ensure smooth clinic operations.
- Company: Join Nuffield Health, a leading healthcare provider.
- Benefits: Flexible shifts, holiday pay, pension scheme, and discounted gym membership.
- Why this job: Make a real difference in patient care while developing your admin skills.
- Qualifications: Strong IT and organisational skills; healthcare admin experience preferred.
- Other info: Full training provided; apply now to secure your spot!
The predicted salary is between 24000 - 36000 £ per year.
Nuffield Health Highgate Hospital currently has an opportunity for a Bookings Administrator in our Enquiry/Admin department. You will have confident IT skills and strong organisation skills and will be capable of clinic planning, change and overall clinic management. You will have confident communication skills at all levels, as you will work closely with our Consultants to ensure their clinics are fully booked and run smoothly. When talking to patients, you will be able to explain sensitive or complicated information in a way that is clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration. Full training will be given with our bespoke APAS system.
As our Bookings Administrator you will:
- The provision of professional patient and consultant liaisons
- Appointment bookings and changes
- Co-ordination of room/consultant availability
- Consultant/GP partnerships
- Create, alter or cancel clinics as required to support business needs
To succeed as a Bookings Administrator, you will need:
- To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind-set to bring the best of Nuffield Health to every customer
- To handle all enquiries, or queries raised efficiently and effectively, escalating appropriately where necessary
- Excellent organisational and IT skills
- Ability to use initiative and attention to detail
Benefits: We want you to love coming to work and feel healthy, happy and valued. Our benefits package includes holiday pay in line with the Working Time Directive, access to our pension scheme, and discounted Nuffield Health gym membership at £35 per month. Bank roles offer flexibility, with ad-hoc shifts to suit both service needs and your availability. Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Can’t find a role you’d like? If you are interested in our vacancies at Highgate Hospital you can register here for job alerts.
Bank Bookings Administrator employer: Nuffield Health Brentwood
Contact Detail:
Nuffield Health Brentwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Bookings Administrator
✨Tip Number 1
Get to know the company! Research Nuffield Health and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with patients and consultants, it’s crucial to articulate your thoughts clearly. Role-play with a friend or family member to get comfortable explaining complex information simply.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows that you’re not just looking for any job, but that you’re keen on making a positive impact as a Bookings Administrator.
✨Tip Number 4
Apply through our website ASAP! The sooner you submit your application, the better your chances are. Plus, keep an eye out for job alerts so you don’t miss out on any opportunities at Highgate Hospital.
We think you need these skills to ace Bank Bookings Administrator
Some tips for your application 🫡
Show Off Your IT Skills: Make sure to highlight your confident IT skills in your application. We want to see how you can use technology to keep things running smoothly, especially when it comes to managing bookings and coordinating with consultants.
Be Organised: Your organisational skills are key for this role! In your application, give examples of how you've successfully managed multiple tasks or projects at once. We love seeing candidates who can juggle clinic planning and changes like pros!
Communicate Clearly: Since you'll be dealing with patients and consultants, it's important to demonstrate your communication skills. Use your application to show how you can explain complex information in a clear and sympathetic way. We want to know you can connect with people at all levels!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by us. Plus, we’re reviewing applications as they come in, so the sooner you apply, the better your chances!
How to prepare for a job interview at Nuffield Health Brentwood
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bookings Administrator. Familiarise yourself with the key responsibilities like appointment bookings and clinic management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since confident IT skills are crucial for this role, be prepared to discuss your experience with relevant software or systems. If you’ve used similar booking systems before, mention them! Even if you haven’t, showing a willingness to learn the bespoke APAS system can set you apart.
✨Practice Your Communication
You’ll need to explain sensitive information clearly and sympathetically. Practise how you would communicate complex ideas simply. Maybe role-play with a friend or family member to get comfortable with this aspect, as it’s key to ensuring a great patient experience.
✨Demonstrate Organisational Skills
Be ready to share examples of how you've successfully managed multiple tasks or prioritised effectively in previous roles. Highlighting your organisational skills will reassure the interviewers that you can handle the fast-paced environment of healthcare administration.
