At a Glance
- Tasks: Be the friendly face of Nuffield College, ensuring a warm welcome for all visitors.
- Company: Join a prestigious college with a vibrant community and supportive team.
- Benefits: Enjoy 41 days annual leave, free meals, and a pension scheme.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Make a difference in a professional environment while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26937 - 26937 € per year.
£26,937 per annum. This full-time post supports College operations during the evening. Working alongside other members of the Lodge team in our newly refurbished Lodge, the post holder will help ensure that the high standard of service delivered during the day is maintained throughout the evening. As the first point of contact for College members, visitors, and guests, the Lodge at Nuffield College plays a key role in supporting College activities and in creating a welcoming, professional environment for all those who visit, study, or work at the College.
During term-time, the post holder will normally work between 16:30 and 23:30. While these hours are expected to be worked predominantly Monday to Friday, the role will also require occasional weekend working and late finishes of up to 01:30, depending on operational needs. Outside of term-time the postholder will be expected to take their annual leave entitlement and provide cover for colleagues' annual leave. This will involve working early shifts, including:
- Early shifts (06:45 – 15:30)
- Mid shifts (08:30 – 17:15)
- Late shifts (15:00 – 23:45)
Some of these shifts will fall at weekends. Any additional hours worked will be paid as overtime at time and a half.
Our benefits package includes 41 days annual leave inclusive of public holidays and closed periods at Christmas and Easter, free meals whilst on duty, a season-ticket loan scheme, and contributory pension scheme.
Full details of the role, including selection criteria and information on how to apply can be found in the Job Description on the College website.
Lodge Receptionist / Porter (Mainly evenings) in Oxford employer: Nuffield College
Nuffield College offers a supportive and dynamic work environment for the Lodge Receptionist / Porter role, where employees are valued as key contributors to maintaining a welcoming atmosphere for all visitors and members. With an impressive benefits package that includes 41 days of annual leave, free meals during shifts, and opportunities for overtime pay, the College prioritises employee well-being and work-life balance. Additionally, the newly refurbished Lodge provides a modern setting for professional growth and collaboration within a prestigious academic institution.
StudySmarter Expert Advice🤫
We think this is how you could land Lodge Receptionist / Porter (Mainly evenings) in Oxford
✨Tip Number 1
Make sure you know the ins and outs of the Lodge and its operations. Familiarise yourself with the services offered, as well as the College's values and culture. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current employees or alumni from the College. They can provide valuable insights into the work environment and may even give you a heads-up about the interview process. Plus, it’s always good to have someone on the inside who can vouch for you!
✨Tip Number 3
Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills in these areas. We want to see how you handle different situations, especially in a busy evening setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at the Lodge. Good luck!
We think you need these skills to ace Lodge Receptionist / Porter (Mainly evenings) in Oxford
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, give the job description a good read. It’ll help us understand what Nuffield College is looking for and how we can tailor our application to match their needs.
Show Off Your Customer Service Skills:As a Lodge Receptionist/Porter, you'll be the first point of contact for guests. Make sure to highlight any previous experience in customer service and how you’ve created welcoming environments in the past.
Be Clear About Your Availability:Since the role involves evening shifts and occasional weekends, it’s important to mention your availability upfront. This shows that you’re flexible and ready to meet the operational needs of the College.
Apply Through Our Website:We encourage you to apply through the College website. It’s the best way to ensure your application gets to the right place and helps us keep track of all applicants easily!
How to prepare for a job interview at Nuffield College
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Lodge Receptionist/Porter. Familiarise yourself with the key aspects of the job, such as maintaining high service standards and being the first point of contact for visitors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about creating a welcoming environment, be prepared to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to assist someone or resolve an issue. This will demonstrate your ability to handle the demands of the job effectively.
✨Be Ready for Shift Flexibility
The job requires working various shifts, including evenings and weekends. Be honest about your availability and express your willingness to adapt to the schedule. This shows that you’re committed and ready to meet the operational needs of the College.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical evening looks like, or how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
