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- Tasks: Support recruitment, staff communication, and travel planning for our resort team.
- Company: Join NUCO Travel Group, a top-rated travel business known for its vibrant culture.
- Benefits: Enjoy competitive salary, performance bonuses, and discounts on ski holidays.
- Other info: Flexible working hours and exciting team-building trips await you!
- Why this job: Gain valuable experience in a fast-paced environment with clear career progression opportunities.
- Qualifications: Strong communication skills and tech-savvy; previous staffing experience is a plus.
The predicted salary is between 20400 - 23400 £ per year.
NUCO Travel Group | Operations Assistant
Job Title: Operations Assistant
Contract: Full-time
Location: Office-centric to our Cheadle Office in South Manchester
In-office policy: 3 – 5 days per week, depending on the time of year
Hours: 37.5 hours per week
Salary: £24,500 – £27,500 depending on experience, plus up to 15% annual performance bonus
Department: Operations – Staffing & Logistics
Reporting to: Resort Team & Delivery Manager
Role Overview
We are seeking a proactive and organised Ops Assistant to support the delivery and management of our resort team (representatives). This role is essential to ensuring smooth operations across recruitment, staff communication, travel planning, and general staffing administration. This is a highly rewarding role with strong opportunities for progression within the company.
The ideal candidate will be a strong communicator, tech-savvy, and able to juggle multiple priorities in a fast-paced environment.
Key Responsibilities
- Manage and respond to rep queries via email and WhatsApp.
- Assist with recruitment, including reading applications, scheduling and conducting interviews, and supporting recruitment marketing efforts.
- Support staff engagement and culture initiatives, including drafting team updates and coordinating rep communications.
- Assist with travel planning and booking for our rep teams.
- Coordinate and distribute key information to representatives.
- Distribute weekly rep feedback and ensure admin tasks are processed promptly.
- Track, manage, and dispatch staff uniforms.
- Keep our back-end systems up to date with the relevant data.
- Assist with delivery, logistics, and planning for our annual 3-day Rep Training Weekend.
- Support with rep allocations and ensure efficient cover for any last-minute staffing changes.
- Join the delivery team as a Resort Manager on our student ski weeks.
Skills & Attributes
Essential
- Highly organised with great attention to detail.
- Ability to motivate others through digital communications.
- Confident communicator in person and across email, phone, and WhatsApp.
- Comfortable using Excel/Google Sheets and able to learn new tools quickly.
- Ability to prioritise tasks and work under pressure during peak periods.
- A team player who takes initiative and enjoys problem-solving.
Desirable
- Previous experience in staffing or operations.
- Familiarity with travel planning or logistics.
- Experience in the snowports industry, preferably in student snowports.
- French speaker.
Working hours
Your main contracted hours will be 37.5 hours per week, based in our South Manchester office. Working hours may vary depending on the company\’s requirements, such as working abroad as part of the delivery team.
Benefits
We have won awards for being one of the Top 20 Businesses to work for in travel. Part of this is because we believe that not all benefits are quantifiable in a monetary sense. Here at the NUCO Travel Group, we like to ensure we are giving back on all levels:
Financial
Competitive salary and bonus (up to 15%)
Friends & family discount on ski holidays (and some treats, the longer you are with us)
Social
Regular “low-key” drinks after work and social opportunities
Several paid-for socials throughout the year and annual team-building trips, including Team Ski
Work
Flexible working environment
Clear career development and CV amplification opportunities
Exposure to senior leadership for training and mentoring
Extra holiday allowance for continuous service
Products & tools
Merch pack (T-shirts, SunGod sunglasses and beanie)
Discounts on a wide range of companies, brands and experiences
Health
Welfare work package
Our commitment to equality and diversity
NUCO is an equal-opportunity employer and prohibits discrimination and harassment of any kind. NUCO is committed to the principle of equal employment opportunity for all employees and to providing a work environment free from discrimination and harassment. All employment decisions at NUCO are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other status protected by the law. NUCO will not tolerate discrimination or harassment based on these characteristics. NUCO encourages all applicants to apply.
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Operations Assistant (Staffing) employer: NUCO Travel
Contact Detail:
NUCO Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant (Staffing)
✨Tip Number 1
Familiarise yourself with the travel and staffing industry, especially if you have a passion for snow sports. Understanding the nuances of this sector can give you an edge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Practice your communication skills, particularly in digital formats like email and WhatsApp. Being able to convey information clearly and effectively is crucial for this role.
✨Tip Number 4
Network with current or former employees of NUCO Travel Group on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed in the Operations Assistant role.
We think you need these skills to ace Operations Assistant (Staffing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Emphasise your organisational abilities, communication skills, and any experience in staffing or logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit.
Showcase Relevant Skills: In your application, highlight your proficiency with tools like Excel and Google Sheets, as well as your ability to manage multiple priorities. Provide examples of how you've successfully communicated and motivated others in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Assistant position.
How to prepare for a job interview at NUCO Travel
✨Show Your Organisational Skills
As an Operations Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment NUCO Travel Group operates in.
✨Communicate Confidently
Since the role involves a lot of communication with staff and representatives, practice articulating your thoughts clearly. Be ready to discuss how you would handle queries via email and WhatsApp, showcasing your confidence in digital communication.
✨Familiarise Yourself with Travel Logistics
Understanding travel planning and logistics is essential for this position. Brush up on any relevant experience you have in this area and be prepared to discuss how you would approach travel arrangements for the rep teams.
✨Highlight Your Team Player Attitude
NUCO values teamwork and initiative. Think of examples where you've worked collaboratively in a team setting or taken the lead on a project. This will show that you're not just a good fit for the role, but also for the company culture.