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- Tasks: Deliver exceptional customer service and manage bookings for travellers.
- Company: Exciting travel company based in Greater Manchester with a supportive culture.
- Benefits: Competitive salary, travel discounts, team events, and a dynamic work environment.
- Why this job: Join a passionate team and help create unforgettable travel experiences.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A travel company in Greater Manchester is seeking a Customer Experience and Support Specialist to deliver exceptional customer service and post-sales support. The ideal candidate will manage bookings, assist customers with enquiries, and participate in sales while demonstrating excellent communication skills.
This full-time role offers a competitive salary and various perks, including travel discounts and team events, within a supportive and dynamic work environment.
Travel Customer Experience & Support Specialist in Manchester employer: NUCO Travel
Contact Detail:
NUCO Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Experience & Support Specialist in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer experience, try role-playing common customer scenarios with a friend. It’ll help you feel more confident and ready to impress.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get you on board. Plus, it’s the best way to ensure your details land in the right hands.
We think you need these skills to ace Travel Customer Experience & Support Specialist in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for the industry. We want to see how your passion aligns with our mission to deliver exceptional customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in customer service and support, and don’t forget to mention any specific skills that match the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value excellent communication skills, so make sure your writing reflects that. A well-structured application will definitely catch our eye!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at NUCO Travel
✨Know the Company Inside Out
Before your interview, do some research on the travel company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience and Support Specialist, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to manage bookings or assist customers with tricky situations. Be ready to discuss how you approached these challenges and what solutions you implemented. This will highlight your ability to think on your feet and provide exceptional support.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.
